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Inference Solutions


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Webcast: How Virtual Agents Can Provide More Hands On Deck When You Need Them Most

by Inference SolutionsApr 08, 2020

Recent events have demonstrated the importance of being able to serve and support your customers no matter what. Whether service requests are surging, or a crisis restructures your workforce operations, “being there” for your customers means being everywhere for them - all the time.

Intelligent Virtual Agents (IVAs) are automated self-service applications that can help any type of business remain responsive and reliable when customers need them most. Join this webinar for a discussion about how to use IVAs to quickly scale your self-service support across both voice and digital touchpoints to better serve customers where they are.