Tech Library is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

TECH DIGITAL RESOURCE LIBRARY

TeamDynamix

Work better together. Our philosophy is that technology should be easy to use, own, and operate — so we put IT Service Management (ITSM), Project Portfolio Management (PMM), and Enterprise Service Management (ESM) together — on one, simple, codeless platform. From there, we focused on enterprise connectivity and workflow by delivering iPaaS with ITPA. Life is complicated enough... we make it easier. More at TeamDynamix.com, @TDXBuzz, LinkedIn.

Our Website: https://www.teamdynamix.com/it-service-management-itsm/


Latest Content From TeamDynamix

Research Report: IT Service Management 2021 Rankings: Key Drivers for Top of Quadrant and Customer Viewpoints

by TeamDynamixOct 04, 2021

This report showcases the 2021 IT Service Management Quadrant from Info-Tech SoftwareReviews. Dive into the 2021 rankings and learn what key success factors drive user satisfaction. Key drivers for ITSM Leader Quadrant:

  • Completeness of vision; breadth of functionality
  • Ease of use; codeless platforms & low total cost of ownership
  • Business value; evaluation of cost and benefits


E-Book: What’s in Your Cloud? Enterprise Integration Playbook: Saving Time with iPaaS 

by TeamDynamixOct 04, 2021

The proliferation of departmental applications is driving the need for enterprise integration platforms. As every area of business creates their own tech stack, businesses are becoming increasingly siloed. By brining all the data together on a single integration and automation platform (known as iPaaS), you can gain back the transparency needed to succeed and keep customers happy. You also gain control over the hundreds of applications in use and can audit all data movements within your organization. Included in this playbook are 6 workflow examples anyone can build on their iPaaS platforms to save time, money and resources.


Whitepaper: ITSM for the Enterprise - What Makes it Work?

by TeamDynamixJul 26, 2021

IT departments are rarely the only group in an organization that offers services, but not everyone has a centralized system for requests. Fill in the gaps by bringing everyone together on one platform that can reduce costs, improve collaboration, and drive efficiencies.

Download this eBook to learn:
• How to gain buy-in for Enterprise Service Management
• From ITIL to service portals—what are the 'must haves'
• How automation & integration can support the enterprise


Whitepaper: Smart Service Management: Working Better Together with a Connected Enterprise

by TeamDynamixJul 26, 2021

For several years we've seen a migration away from simple IT Service Management (ITSM) toward Enterprise Service Management (ESM). More recently, this has evolved even further to Smart Service. With Smart Service the entire enterprise is connected and interacting in real-time; supercharged by integration and workflow - from IT to HR, to Sales and Marketing, even Facilities.

In order to deliver the best service, many are finding they need an ITSM platform that goes beyond the ITIL framework and looks more broadly across the entire enterprise.


Whitepaper: Unifying Today’s Enterprise with a Codeless Integration & Automation Platform

by TeamDynamixJul 26, 2021

By combining iPaaS and process automation with enterprise service management (ESM) and IT operations, organizations can leverage smart service to reduce IT resource drain, eliminate integration backlogs, and foster better enterprise collaboration. In this white paper, we look at how integration and automation can be used to unify your workforce, enhance interactions, and improve data integrity across the organization.


E-Book: iPaaS Buyer’s Guide: 6 Tips for Finding the Right Enterprise Integration and Automation Platform 

by TeamDynamixJun 02, 2021

The rapid growth of enterprise point systems is driving demand for iPaaS solutions to improve organizational alignment and data management. In this guide you'll find 6 practical tips and questions you can use when evaluating iPaaS vendors for your business.


E-Book: Look Closer: Is your IT Service Management platform supporting your tech strategy?

by TeamDynamixJun 02, 2021

As organizations strive to connect the dots between people, processes, and tech, they need to modernize and innovate. Here are 6 IT Leaders who have introduced new, innovating thinking to service management.

  • Michigan Technological University Improves Self-Service and IT Satisfaction
  • Aligning Resources to Strategic Vision at Covenant HealthCare
  • Improving Project Portfolio Management for 3,000 Employees at Frederick County
  • Five Keys to Better IT Change Management at Nova Scotia Community College
  • Journey Toward Successful IT Project Governance at Miami University
  • Stepping up IT Maturity to Support the Tech Strategy at Denver Public Schools


E-Book: Leveling Up: 6 IT Leaders Improve Service Management

by TeamDynamixJun 02, 2021

Often, IT departments find themselves caught between the need to modernize and the need to operate within budget constraints. CIOs are looking closer at their ITSM platforms to determine if they fit well within the broader 'run', 'grow', 'transform' strategy for their organizations.

In this eBook, hear from IT leaders who have gotten out from under large, costly ITSM systems in favor of a more agile approach that better aligns with their overall tech strategy.


E-Book: What is iPaaS and how does it accelerate digital transformation? 

by TeamDynamixJun 02, 2021

On average, a single company is using 130 different software applications. Pooling this data and building workflow can be daunting, and keeping track of all of these integrations is next to impossible.

Read this eBook to learn how Integration Platform as a Service (iPaaS) can help.

  • Pre-built connectors to systems you use everyday (CRM, ERP, ...)
  • Visual flow builder to automate processes
  • Harmonize data across multiple applications


Whitepaper: Key Drivers for Top of Quadrant and Customer Viewpoints

by TeamDynamixMar 30, 2021

This report showcases the 2021 IT Service Management Quadrant from Info-Tech SoftwareReviews. Dive into the 2021 rankings and learn what key success factors drive user satisfaction.

Key drivers for ITSM Leader Quadrant:
• Completeness of vision; breadth of functionality
• Ease of use; codeless platforms & low total cost of ownership
• Business value; evaluation of cost and benefits