Over the past several years, bots have dramatically transformed the way we engage with the Internet, handling a dizzying array of online activities, including indexing large amounts of data and providing customer service functions. And while there are numerous positive outcomes of automation, bots can also have a negative side, wreaking havoc for businesses as well as their customers.

Previous research conducted in 2021 uncovered that cyber attackers using bots have increased the intensity of their efforts and are focusing on websites with a large number of visitors where there are marketing programs and incentives in place to drive traffic. Data from that survey showed that potentially vulnerable organizations often lacked the tools that provide the visibility needed to defend against bot attacks and scope out the impact of breaches. Most importantly, our findings suggested an educational and awareness gap across organizations regarding the capabilities of sophisticated bots.

Read this report to learn more about how:

• Bot attacks are becoming increasingly sophisticated and can wreak havoc across multiple strategic business areas.
• A significant majority of medium and large organizations are unaware of the potential threats that sophisticated bot attacks pose to their bottom line and brand.
• Most organizations are still not taking advantage of optimized bot management solutions.
• Companies that rely on less specialized cybersecurity tools are vulnerable to both erosion of the brand experience and to bot attacks.

Bots are certainly not a new problem to cybersecurity. Attackers use bots to automate their attacks and increase the scale with which they can target organizations. Historically, bots have been associated with denial-of-service attacks, with the attention given to bots varying depending on the volume and frequency of attacks. As organizations have shifted to more online-focused business operations, a trend further accelerated by the pandemic, attackers have doubled down on their efforts and increased the frequency of bot-driven fraud and logic abuse. As a result, awareness of the issues posed by bots is growing. Nearly half (47%) of cybersecurity professionals have seen examples of credential stuffing or cracking attacks used for account takeover (ATO) in just the last 6 months. A similar percentage (46%) of respondents are aware of attacks on online shopping cart systems and instances of automated inventory purchasing or holding. In all, only 11% of our respondents have not seen publicized examples of sophisticated bot attacks. Read this report to learn more about the latest trends in cyber fraud.

Fraudulent activity caused by non-human, bot-based web traffic is impacting an increasing number of organizations. However, the sophisticated nature of these bots has made detection more difficult. Existing application security solutions have trouble detecting sophisticated bot activity specifically because it is designed to mimic human actions and compromise user accounts through legitimate application functions. Dedicated, multilayered bot detection and mitigation solutions have become a prerequisite to ensure web transactions are originating from a human, and not a sophisticated bot or malware infected device. HUMAN has spent nearly ten years protecting enterprises and the largest internet platforms from fraud caused by sophisticated bots, and today, HUMAN verifies the humanity of more than 10 trillion interactions per week. BotGuard for Applications expands that protection to online enterprises to protect their websites and applications from sophisticated bots and automated attacks, including account takeover, new account fraud, payment fraud, and content and experience abuse. Read this report to learn more about bot fraud.

Enterprises find it increasingly difficult to defend applications from automated attacks. Even when apps function as intended, they are vulnerable to criminals using sophisticated bots that mimic human behavior using mouse movements, keystrokes, and fake browser behaviors. These sophisticated bots can easily evade bot detection features in conventional application security solutions that rely on behavioral monitoring or static lists, leaving your apps open to abuse.

Sophisticated bot attacks are contaminating digital transformation trends including automation, data analytics, and application architectures, so solving these bot attack challenges should be part of every fraud and security strategy in 2022.

Find out what organizations need to focus on in order to:

• Improve customer experience with better processes
• Choose the right technology for your transformation
• Get your customer marketing data right

Learn how a leading-university security team, Ping and HUMAN collaborated to protect a single-sign-on (SSO) student portal.

Learn how an online bank discovered their WAF and CDN bot mitigation features were not enough to stop sophisticated bots.

Learn how a global eCommerce service stopped inventory scalping to protect its customer experience and brand reputation.

Learn how a global streaming platform stopped spam and content manipulation.