As the on-premises PBX market undergoes some near-term upheaval– Avaya in Chapter 11 bankruptcy and Mitel acquiring the Unify assets from Atos, understanding your maintenance and support options is critical.

As business move voice and UC solutions to cloud calling, there continues to be a need to maintain legacy PBX solutions on-premises during the migration to unify their solutions over time. This transition requires businesses to plan for supporting dual systems for a period of time to ensure continuity of service.

As the on-premises PBX market undergoes some near-term upheaval– Avaya in Chapter 11 bankruptcy and Mitel acquiring the Unify assets from Atos, understanding your maintenance and support options is critical.

As business move voice and UC solutions to cloud calling, there continues to be a need to maintain legacy PBX solutions on-premises during the migration to unify their solutions over time. This transition requires businesses to plan for supporting dual systems for a period of time to ensure continuity of service.