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Whitepaper: Financial Services Industry To Boom In Outsourcing

by ThinkingStreet.comJan 01, 2008

This paper published by describes that tasks being offshored have moved up from voice-based services to complex functions including equity research support, portfolio tracking and financial modeling. In the last two years the service area that has picked up tremendously is research and analytics. EquaTerra in its research, cited that it is the back-office process of IT that is most commonly outsourced by financial services organizations, followed by call centers and HR. Some industry also outsources specific functions like claims, credit card, equity trading and check processing activities.