Open Text

Open Text, a global ECM leader, helps organizations manage and gain the true value of their business content. Open Text brings two decades of expertise supporting 100 million users in 114 countries. Working with our customers and partners, we bring together leading Content Experts to help organizations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness.

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Latest Content From Open Text

Whitepaper: MOHELA achieves Compliance with Section 508 of the Rehabilitation Act in Record Time, resulting in Improved Customer Experience

by Open TextMay 12, 2016

MOHELA, a student loan servicing organization, is required to comply with the electronic and information technology (EIT) standards set forth in Section 508 of the Rehabilitation Act. Find out how MOHELA was able to convert one million AFP print streams into Accessible PDFs every month, comply with Section 508 of the Rehabilitation Act and provide a better customer experience.

Whitepaper: Enterprise-Level PDF Accessibility: Drivers, Challenges, and Innovative Solutions

by Open TextMay 12, 2016

In today's digital age, web content accessibility for visually impaired individuals has become a matter of huge importance. Expensive lawsuits and imminent regulatory changes in recent years have fueled the need for affordable, automated solutions to address accessibility. This white paper describes key accessibility regulations, what it means to make PDFs accessible, the limitations of traditional methods and how automation can simplify the production of accessible content in high volumes.

Whitepaper: The Hidden World of PDF and Output Accessibility

by Open TextMay 12, 2016

Recent lawsuits against multinational corporations have highlighted the need for an improved accessible online user experience. While providing an accessible website is critical, equally important is ensuring the documents you serve in any volume are made accessible and usable. Read this exclusive white paper and learn how enterprises with large volume statement requirements can ensure accessibility is part of the overall planning process for their digital strategy, in particular PDF documents for statement and billing, to reach existing and new customers.

Whitepaper: PDF Document Accessibility: Regulation, Risks, and Solutions for Compliance

by Open TextMay 12, 2016

This white paper, with expert insights from the American Foundation for the Blind (AFB), discusses federal legislation for document and web accessibility, recent ADA litigation case studies, the challenges related to complying with accessibility legislation and solutions for overcoming these challenges to deliver an inclusionary, quality customer experience.

Webcast: Is Your Organization Ready for the Future?

by Open TextJun 19, 2015

The emergence of new form factors in consumer technology promises to embed digital intelligence throughout the fabric of daily life. Within a relatively short time, consumers will have access to incredible new capabilities that will redefine the customer experience. For financial institutions, these next-generation technologies carry the risk of making legacy channels obsolete.

Fortunately, organizations can take a few simple steps to prepare themselves to deliver information and services through these next-generation technologies. To serve the customer of the future, financial institutions must unlock the wealth of information trapped within bank, credit card, investment statements and other documents. Financial information has to be incorporated into flexible formats that empower mobile and web apps to provide the right information and the right insights, at the right time and place.

Join us for a webcast to learn how to transform static customer information into rich interactive experiences.

You’ll learn:

  • How the latest technology trends reshape the consumer experience, and the implications of these technologies in your industry;
  • Examples of how emerging technologies may integrate into the consumer banking experience;
  • Why legacy approaches to customer data management and access may not work for supporting next-generation technologies;
  • Ways that banks can translate static information into flexible and interactive formats that support real-time delivery of financial information through any device or form factor.

Register today to learn how to develop a competitive advantage by preparing for the digital future.

Whitepaper: Learn Why Virtual Desktop Infrastructure Makes Sense for Engineering Applications

by Open TextMay 01, 2014

Lots of desktop applications are moving to datacenters to take advantage of virtualization. Many people view desktop virtualization and virtual desktop infrastructure (VDI) as an edge solution geared more toward simple Windows-based, Office-like applications. But many hard-core engineering apps run on UNIX, with the misperception being that they aren't appropriate for VDI.

So why not VDI for hard-core engineering applications?

In this white paper, industry analyst Brian Madden brings his easy-reading style to explore why that hasn't happened yet for UNIX and LINUX-based engineering applications. The white paper highlights recent changes in technology that make desktop virtualization of graphically intensive engineering applications worth a look.

Download this white paper to learn about:

• The Benefits of Data Center-Based Desktop Virtualization
• Roadblocks to Data Center-Based Desktop Virtualization
• How Virtualization Can Deliver High-End UNIX and Linux Engineering Applications-Anywhere

Webcast: Fax in the Cloud: Join The Webinar

by Open TextJan 13, 2014

Fax is something most enterprises cannot do without, but it is very costly in terms of time spent waiting at traditional fax machines and maintaining necessary infrastructure.

Cloud fax services help – freeing both fax users and IT personnel to focus on more strategic enterprise tasks.

Register for “Too Many Fax Machines, Not Enough Time,” a webinar that will show how the cloud can optimize fax operations including:

  • Streamlining and centralizing enterprise fax assets
  • Reducing expenditure in fax hardware such as machines and expensive on-premises solutions
  • Freeing IT from unnecessary troubleshooting, giving them time to drive more value added projects
  • Improving productivity by allowing users to fax directly from the applications they use the most

Fax is ubiquitous and will remain a critical enterprise function, but if not optimized it can hamper worker productivity and ROI.

A cloud fax solution is ideal for creating efficiencies that offset the process and cost bottlenecks that enterprise faxing can bring.

Whitepaper: OpenText Fax2Mail vs. Fax Machines

by Open TextJan 04, 2014

An overview of a fax service that eliminates fax machines, enhances employee productivity and drives profitability.

Whitepaper: Security in Fax: Minimizing Breaches and Compliance Risks

by Open TextDec 20, 2013

Enterprises that rely heavily on fax view regulatory compliance as a major business component. Non-compliance issues that arise from security breaches and other forms of information leakage often result in substantial regulatory penalties, both civil and criminal. As government regulations regarding information security evolve, the need to align fax systems with compliance mandates becomes increasingly critical.

This whitepaper addresses regulatory compliance within fax communications and the steps enterprises can take to strategically leverage cloud technology in order to avoid security breaches and compliance risks.

Whitepaper: Sharpen ECM Skills to Power-Up Productivity

by Open TextNov 01, 2010

With the growing amount of content in the public sector, the need to find greater efficiencies for managing is critical for productivity and efficiency. Some 40% of time is spent just looking for information, which can be taxing on the bottom line. Employees spend an immense amount of time searching, often fruitlessly, for information that they need to finish a project, develop a plan, or perhaps find the answer to a critical question. Eugene Roman, CTO, Open Text, outlines specific things organizations and government agencies need to do to sharpen their skills to increase productivity. Key tips include how Web 2.0 tools can be leverage to help teams communicate better and share information from point of origination to point of need; how to encourage employees to embrace higher levels of content sharing; and how setting up social media tools like portals and activity feeds provide vehicles for collaboration and sharing. Additionally, Roman discusses how Enterprise Content Management systems help with maintaining compliance regulations, governance, and more efficient work flows.