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Latest Content From SecurityFocus

Whitepaper: 10 Questions to Ask Your Hosted IP PBX Provider

by SecurityFocusDec 01, 2009

Focus tackles the challenges of hosted IP PBX providers. This informative research paper will help you understand the crucial questions and the information you need to understand before you buy.

Whitepaper: 10 Signs You Need an SFA Solution

by SecurityFocusDec 01, 2009

The exact moment an organization needs SFA is hard to nail down, but far too many realize they need SFA only after they lose a revenue opportunity. Is it time to invest in SFA? Focus presents this discussion of 10 signs that indicate you need an SFA solution.

Whitepaper: Buyer's Checklist: Hosted PBX Service Plans

by SecurityFocusDec 01, 2009

Focus addresses the sometimes confusing world of PBX service plans. In this paper, this informative checklist will help you gather the information you need before you invest in hosted PBX.

Research Report: Buyer's Checklist: Open Source CRM

by SecurityFocusDec 15, 2009

Know what questions you need to answer before investing in an open-source CRM solution. Focus offers a comprehensive Open-Source CRM Buyer's Checklist to help you find the right system for your business.

Whitepaper: Buyer's Guide: Unified Communications

by SecurityFocusDec 01, 2009

This in-depth Buyer's Guide from Focus helps you understand the process of buying a unified communications solution that can integrate your company's e-mail, chat, Web, data and video onto one platform. New advances in communications technology have made reaching customers and contacting remote employees easier than ever. However, managing applications ranging from IM to Web conferencing can be difficult for your IT staff.

Research Report: Comparison Guide: Hosted On-Demand CRM

by SecurityFocusDec 01, 2009

CRM choices can be confusing. This in-depth guide from Focus compares 15 of the top CRM vendors' features and costs to ensure that you are making the right decision for your company.

Whitepaper: Comparison Guide: Hosted On-Demand CRM CRM (sales & marketing)

by SecurityFocusFeb 01, 2010

This indepth guide compares 15 of the top CRM vendors' features and costs. Preview to ensure that you are making the right decision for your company.

Research Report: Comparison Guide: On-Premise CRM

by SecurityFocusDec 10, 2009

This information-packed side-by-side comparison guide from Focus compares 11 of the top CRM vendors' features and costs. View it to ensure that you are making the right decision for your company. If your business needs the flexibility offered by an in-house CRM system, your first step should be to research offerings from some of the industry's biggest vendors.

Whitepaper: Enterprise Unified Communications VoIP (business phone)

by SecurityFocusFeb 01, 2010

This FREE checklist is the perfect "to-do" list for IT and Operations to accurately evaluate and plan a UC (Unified Communications) solution implementation across the Enterprise.

Whitepaper: How ITIL Can Improve Information Security

by SecurityFocusJan 01, 2008

Interest in and adoption of ITIL has been steadily increasing throughout the world. In addition to the often touted benefits of ITIL - aligning IT with the needs of the business, improving service quality, decreasing the costs of IT service delivery and support - the framework can aid the information security professional both directly (there is a specific Security Management process) and indirectly. This paper provides a general overview of ITIL and discusses how ITIL can improve how organizations implement and manage information security.