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The Next Generation of IT Support

by InformationWeek

Authored on: Jun 08, 2018

This InformationWeek Trend Report explores the shift to a distributed workforce and how IT can enable and support the transition.

IN THIS REPORT:

• Explore how emerging technologies like artificial intelligence and machine learning are improving tools for collaboration, help desk support, and network and systems monitoring
• Learn about the benefits of a remote workforce and how to overcome the challenges of IT support
• Understand how the cloud is changing how end users consume IT resources and where they are located, making asset management more important than ever
• And more

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