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Big Data

Access the latest white papers, research webcasts, case studies and more covering a wide range of topics like Mobile, Cloud and Data Analyitcs. Filter the library by ...

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5 Questions to Ask When Evaluating a Virtual Agent for IT Service Management

by ServiceaideApr 18, 2018

IT service management leaders are eager to adopt automated support agents to enhance their service delivery, but Virtual Support Agents (VSAs) and their underlying platforms are not created equal. Due to this, it is important to select a solution that aligns with your unique business needs. We have identified five questions that will help you to determine vendor viability, time and cost commitment, and suitability for your organization, find out what they are today.


Active Archive and Data Repository: Building the Data Warehouse of the Future

by Dell EMC® and Intel®Jun 29, 2018

Many enterprises begin their journey toward the data warehouse of the future by offloading their ETL processes into Hadoop, resulting in significant cost savings. Once they have a Hadoop cluster up and running, the next logical steps are to expand their use of Hadoop by first creating an active archive and then a data repository.

Most organizations have structured data they rarely access, but do not want to delete. Moving this cold data into Hadoop for active archive keeps the data


Alert Independent Purchasing Cooperative

by ServiceaideApr 18, 2018

Find out how Independent Purchasing Cooperative (IPC) that manages 36k Subways had a 92% reduction in system administration time.


Alert Nampa School District Information Services

by ServiceaideApr 18, 2018

Nampa School District Information Services department went from having a help desk that was limping along to a highly-responsive organization that skyrocketed customer satisfaction.


Alert NYCM

by ServiceaideApr 18, 2018

Commercial property and casualty insurance provider (NYCM) went from a limited and inefficient help desk system to impressing customers with speed and efficiency.


Cloud Business in the Age of Experience

by Dassault SystèmesDec 12, 2019

Digital technology trends such as mobility, the Internet of Things (IoT), big data and analytics are changing business processes and disrupting business models. The common denominator among them, both a transformative force and a prime enabler for all, is the cloud. The cloud delivers what businesses require to make a digital transformation: high flexibility, on-demand access anytime, anywhere, immediate availability of advanced software without the associated hardware, but above all, it


Data Center Optics Report

by IHS Markit TechnologySep 19, 2019

Operators are looking closely at ways to solve the data center optics challenge. This report explores the world of DCI optics and the solutions that are largely fragmented, where they connect, where they converge, and opportunities that exist for increased efficiencies.


Data Science and AI in the Fast Lane

by InformationWeekJun 25, 2019

In this IT Trend Report IT leaders and business executives can gain insight into how quickly and dramatically data science is influencing how enterprises are managed and where they will derive business success.

Read this Report to:
• Understand how fast data science is changing the world of business
• Get a view into the workplace of the future
• See how traditional software companies are adapting to a world of AI and data science
• Learn how AI


ETL Offload: The First Step in Implementing the Data Warehouse of the Future

by Dell EMC® and Intel®Feb 22, 2018

For organizations that are beginning to deploy Hadoop, offloading extract, transform and load (ETL) processes is an ideal first use case. Handling ETL with a legacy data warehouse can drive up costs while slowing analytics, but moving those workloads to a Hadoop cluster can save hundreds of dollars while dramatically speeding up performance.This whitepaper details the benefits and challenges of using Hadoop for ETL offload as a first step toward implementing the data warehouse of the future. It


Heavy Reading Data Analytics

by Ribbon Communications Inc.Nov 27, 2019

The telecom industry is in the midst of transformation to deliver better customer satisfaction scores, to more quickly deliver new service offers, and to achieve greater cost efficiency. The key to delivering on these transformation goals is data analytics. For example, operators need analytic insights to figure out if their customers are satisfied — and if not, why not? Similarly, to understand what new service offerings operators should launch, they need high quality marketing analytics.


SUBTOPICS:

Dassault Systèmes

As a world leader in 3D and Product Lifecycle Management (PLM) solutions, Dassault Systèmes brings value to more than 100,000 customers in 80 countries. A pioneer in the 3D software market since 1981, Dassault Systèmes develops and markets PLM application software and services that support industrial processes and provide a 3D vision of the entire lifecycle of products from conception to maintenance to recycling. The Dassault Systèmes portfolio consists of CATIA for designing the virtual product - SolidWorks for 3D mechanical design - DELMIA for virtual production - SIMULIA for virtual testing - ENOVIA for global collaborative lifecycle management and 3DVIA for online 3D lifelike experiences. Dassault Systèmes is listed on the Nasdaq ((DASTY) and Eurolist (#13065, DSY,PA) stock exchanges.


Dell EMC® and Intel®

Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries.


IHS Markit Technology

IHS Markit Technology is now a part of Informa Tech, offering hundreds of additional subject matter experts and unique insights across the entire technology landscape. From silicon to subscribers, from emerging technologies to enterprise IT and beyond - IHS Markit Technology is a trusted advisor and market research provider to businesses and governments. Leaders from some of the worlds largest industries rely on IHS Markit Technology because of our proven ability to calibrate to the demand of their marketplaces and scale our thinking across virtually any operation or enterprise, from ground-level tactics to high-level strategy.


InformationWeek

InformationWeek is the leading multimedia Business Technology brand providing CIOs and IT decision makers with unique perspective and tools that work in lock step with their decision making process - from the setting of business strategies to the evaluation and recommendation of technology solutions. Through its cross-media platform, which includes online sites, magazine, events and research, InformationWeek provides editorial content developed by both journalists and CIO and IT peers delivered when and how they want it, 24/7. The InformationWeek audience of more than 2 million buyers includes CIOs, IT executives and business managers who span across industries, job titles, company sizes and global borders.


Ribbon Communications Inc.

Ribbon Communications Inc. (Nasdaq: RBBN) delivers market-leading software solutions that secure and power many of the world's leading service provider and enterprise communications environments. Built on world-class technology and intellectual property, the company's cloud-native solutions deliver intelligent and secure real-time communications solutions for the cloud, network and enterprise edge. Ribbon's Kandy Cloud real-time communications software platform delivers advanced and embedded CPaaS and UCaaS capabilities enabling service providers to rapidly create and deploy high-value communications services. With locations in more than 25 countries and on six continents, Ribbon's innovative, market-leading portfolio empowers service providers and enterprises with carrier-grade real-time communications solution, along with a new level of security that runs in their network infrastructure, data centers and private cloud, or in the public cloud.


Serviceaide

Serviceaid's vision is to re-invent Service Management with the power of Artificial Intelligence. Data problems have plagued the service management industry for years. We have married a world-class ITSM SaaS solution with innovative big data technology and Artificial Intelligence to solve these problems.