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Infrastructure

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Market Analysis: IP Contact Centers

by InformationWeekJan 20, 2013

An IP-enabled contact center gives your agents access to all telephone, e-mail, fax and Web customer communications. We discuss the potential benefits to your business and examine ways to get management buy-in for an upgrade.


Distributed Wireless Security Monitors: Time to Tighten The Wireless Net

by InformationWeekJan 20, 2013

We performed an exhaustive review of these specialized overlay systems that provide wire-side and wireless rogue-device detection, RF interference and intrusion-detection capabilities as well as user and performance monitoring in the 2.4-GHz and 5-GHz ran


Market Analysis: WLAN Security

by InformationWeekJan 20, 2013

Polls continue to show that the biggest impediment to enterprise WLAN adoption is security concerns. Face it, you can't make your WLAN bulletproof but you can build a strong defense strategy with the right tools. We examine the state of wireless security-


Market Analysis: Understanding Business Process Management

by InformationWeekJan 20, 2013

Effective business process management integrates people, processes and apps to ensure a cohesive team and boost the bottom line. Join us as we explore the BPM market.


Business Process Management Suites: BPM Rules!

by InformationWeekJan 20, 2013

We put nine suites through rigorous testing. Our Editor's Choice got the winning bid for satisfying the needs of both business analysts and IT staff with its simulation capabilities and standards support. Find out which offering it was.


Web Analytics Products: Intelligence Services

by InformationWeekJan 20, 2013

Knowing where visitors to your Web site have been can help you determine where to guide them to maximize profits. However, the amount of click-stream data that must be mined and analyzed to ascertain this information is formidable. Web analytics products


A Solution to Linux Management

by InformationWeekJan 20, 2013

There's no need to spend big bucks upgrading and troubleshooting your Linux machines. Plenty of free, open-source tools will centrally manage your servers and workstations. The key is choosing the right one for your environment. We'll get you started.


Open Source Pays Off for Nonprofit

by InformationWeekJan 20, 2013

FSW, a Connecticut healthcare and social services nonprofit, found that going open source isn't always as simple as plug and play, but it can save lots of money and is often easier to support.


Mobile Messaging Gateways: BlackBerrys, Treos and iPAQs Oh My!

by InformationWeekJan 20, 2013

A mobile messaging gateway will help you manage a menagerie of devices. We evaluated six that can get service up and running with minimal effort. Our Editor's Pick won for its easy management and deployment, superb user interface and strong mobile managem


Mobile Messaging Gateways

by InformationWeekJan 20, 2013

Most companies have accepted that they must support wireless e-mail, but questions remain. Which employees need it, and on which devices? And, how can IT best manage, secure and support it? We examine how effectively vendors have resolved the problems tha


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InformationWeek

InformationWeek is the leading multimedia Business Technology brand providing CIOs and IT decision makers with unique perspective and tools that work in lock step with their decision making process - from the setting of business strategies to the evaluation and recommendation of technology solutions. Through its cross-media platform, which includes online sites, magazine, events and research, InformationWeek provides editorial content developed by both journalists and CIO and IT peers delivered when and how they want it, 24/7. The InformationWeek audience of more than 2 million buyers includes CIOs, IT executives and business managers who span across industries, job titles, company sizes and global borders.