About This Company:
Over 200,000 agents and managers around the world use Knowlagent's ondemand call center solutions every day. Knowlagent's software has been a driving force behind the success of Fortune 500 and mid-market companies with solutions for hiring, communications, training and coaching. Knowlagent's on-demand solutions for managing call centers optimize frontline performance faster and more affordably than ever before to increase sales, improve agent retention, decrease handle time, drive collections, improve first call resolution, roll out new products and services, and increase regulatory compliance.
All Assets From Knowlagent
A Lifecycle Practice For Attrition In The Call Center | October 2008