November 2013- How many help desks do you have in your business right now? How many IT service management tools, or versions of the same business application is your organization using right now? If the answer to any of these is greater than one, your organization may be operating with a handicap that hinders agility, responsiveness and competitive success. Read this paper to learn more.
February 2015- You know more than anyone that managing the IT service desk is a challenging job—and one that's getting more demanding by the day. New devices and apps, mobility, distributed networks and an increasingly IT-savvy user-base all add to the pressure on your processes and budgets. Because of this, IT is now faced with a growing inability to service the demand that users are generating, and lack efficient ways to keep pace. But there's ...
May 2014- Many enterprise data management teams use four or five different systems to meet their organization's data protection goals. That isn't easy to do, and it's almost never cost effective. A better approach is to use one tool that enforces data protection goals across all the systems that IT maintains. CommVault Simpana software is a single solution that seamlessly manages data protection for bare-metal servers, virtual machines, and various applications. It provides a single view of ...
This independent report explores the OutSystems Platform and the company?s move into the platform as a service (PaaS) market.
With the availability of the public cloud version of the OutSystems Platform, the company completes its product portfolio with multiple deployment scenarios - the on-premises single-tenant version, public, private, or hybrid cloud multi-tenant versions.
Its capability to fully automate devops processes that involve both developers and IT operations departments is compelling ...
This white paper will discuss how big data analytics, coupled with the right facilities and asset management software, can provide next-generation opportunities to improve facilities and asset management processes and returns. It will examine how different organizations successfully use big data generated by their facilities and assets to help increase revenue, power operational efficiency, ensure service availability and mitigate risk.
Most importantly, this white paper will reveal how your organization can leverage big ...
April 2013- Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business.
March 2013- High bandwidth, and the content that rides over it, enables rapid acceleration of business development and the type of collaboration that drives innovation. Companies are now choosing - from options such as fiber, cable access transport, copper, and wireless - the greatest bandwidth available in their markets. Gain perspective on trends in American and global markets that are generating the need for big bandwidth as companies rely increasingly on business and IT tools such as ...
October 2012- Geographic information system (GIS) and information technology (IT) managers see the cloud as a compelling argument for leveraging off-premises hardware resources and reducing local infrastructure costs. But how does one go about calculating the cost of using cloud resources in lieu of using on-site infrastructure? The purpose of this paper is to help the reader understand how costs are calculated for cloud services - using Amazon™ Elastic Compute Cloud (EC2) as an example - and ...
August 2012- In this study, Forrester Consulting examines the total economic impact and potential return on investment (ROI) enterprises may realize by deploying the RSA's governance, risk and compliance (GRC) software tools, beginning with the information technology (IT) domain. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of the IT-GRC software implementation on their organizations.
June 2012- Consolidating and modernizing the IT that runs your B2B and file transfer environments - the backbone of your supply chain - can deliver big rewards: cost savings, improved efficiency, and revenue growth. By applying best practices, many best-run businesses have achieved a competitive edge from consolidating and modernizing their EDI, B2B and file transfer environments - including their SAP processes. Learn their secret: the seven key success factors for a consolidation and modernization ...
June 2012- Adherence to data security policies and mandates for compliance or governance is the most important objective for executives in companies running SAP. But many reveal that their data security policies are lacking. Traditional methods of managing file transfers can't prevent or protect your enterprise from compliance violations: they're insecure, inefficient, and non-auditable. This situation leaves a serious gap in compliance strategies. Learn how to close this gap with managed file transfer.
Your enterprise has invested heavily in SAP. But data exchange restrictions can limit the ability of your chain supply to reach its maximum potential. Large data files, FTP spaghetti and unreliable network connections all limit your ability to send and receive information. Just one of these problems is enough to raise costs and risks, and create long waits for data to come through.
Read the white paper to find out how Managed File ...
Information is one of your enterprises biggest assets. Yet while companies invest heavily in SAP systems, many overlook the fact that 80 percent of data is actually stored in files. While plenty of file storage and sharing methods abound - what looks like a good deal on the surface can end up costing plenty in the end.
Read the white paper to discover more about the true cost of "free" file sharing systems and ...
April 2012- Help create business value by becoming a social business in the cloud. IBM SmartCloud for Social Business social collaboration services provide integrated email, social business capabilities and third-party applications to help deepen relationships, drive operational effectiveness and optimize workforces.
March 2012- The Application Transformation to Cloud Assessment is a consultative service, directed at evaluating an application's fit to a cloud environment. The solution provides assessment for up to 50 applications; incremental application volumes can be assessed with a custom solution. Register to download this detailed whitepaper and learn more.
The Network Barometer Report 2011 presents the aggregate data from 270 Technology Lifecycle Management Assessments conducted by Dimension Data in 2010.
The report reviews the networks' readiness to support business by evaluating the configuration variance from best practices, potential security vulnerabilities, end-of-life status and operating system environment of the included network devices.
It is clear from this year's results that businesses are maximizing their investment by choosing to sweat network assets deeper into the ...
November 2011- There are more people on earth than total IPv4 addresses, and they're expected to run out by the end of 2011. Preparing for the transition now can help you maintain business continuity during the changeover while taking advantage of immediate business benefits.
October 2011- IT functions in business are complicated enough. For the business majority, adding data protection expertise as a core competency simply does not make fiscal sense. Turning that function over to the leading solution in online backup and recovery-EVault-will save time, money and aggravation. Secure2Disk powered by EVault has the right online backup solution for companies that are serious about protecting business-critical data.
October 2011- Recovery-as-a-Service (RaaS) has been available for some time, and has leveraged a number of infrastructure options and recovery platforms. Many of these options have provided a recovery solution that is flexible, scalable, and secure. And in some cases, service providers offer fully managed solutions with the expertise to support heterogeneous IT environments.
September 2011- Read this whitepaper to learn what IT industry experts-both analysts and users-are saying in reply to key questions about who can be trusted to deliver viable solutions in today's critical areas of information management including improving efficiency and IT economics, optimizing data-intensive workloads for performance and value, and trusting the right IT vendor for the capabilities, solutions and services your business and clients demand.
An organization's dependence on access to vital data can create potential business exposure if storage systems are compromised.
This datasheet discusses IBM Information Protection Services?managed backup cloud?remote data protection, a professionally managed, cloud-based data backup and protection service for your servers and personal computers.
Small and mid-sized businesses (SMBs) have been moving to virtualized environments. It improves efficiency, reduces costs, offers stronger security, less complicated PC management and potentially better disaster recovery abilities.
Your IT group has to make it all work - but without specific virtualization knowledge, they’re struggling. What’s needed are powerful, easy-to-use tools tailored to specific virtual platforms.
In this Technology Strategy Research paper sponsored by Quest Software, discover the ...
The groundswell of required Windows 7 migrations, expanding virtual workforces, growing popularity of mobile devices such as the iPad, and tighter IT budgets all point to the need to reevaluate desktop strategies.
By moving virtual desktops to the cloud companies can realize all the promised benefits of virtual desktops—centralized management, improved data security and simplified deployment— without the exorbitant cost, limitations or hassles of internally deployed desktops. Cloud-hosted desktops enable anywhere access from ...
December 2010- Adoption of social applications by sales, marketing and customer service departments has exploded during the past two years. Actual use cases are diverse, narrow in scope and unevenly diffused across a company with experimentation that, most times, forgoes measuring business benefits. This Gartner research analyzes top use cases and benefits for social CRM projects.
November 2010- OTRS, a leading provider of open source Help Desk and ITIL-compatible IT Service Management (ITSM) solutions, announced publication of a major case study detailing how the OTRS help desk was used to leverage an Alaskan school district’s one-person IT staff, to the benefit of teachers, parents, students, and staff.
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