October 2014- The veritable explosion of cloud-based IT and business solutions combined with rising demand for mobility and social connection has brought with it a world of new resiliency and continuity challenges. Today IT is expected to deliver "always-on, always-available" service and assure the continuous accessibility of systems and data for an increasingly demanding user community. Resiliency strategies must address the evolving nature of IT, specifically the impact of three disruptive technologies: cloud computing, big data and ...
October 2014- Now available: the cost data you need to build the business case for improved continuity and resiliency. Based on findings from the largest study of its kind-the IBM Global Study on the Economic Impact of IT Risk-which surveyed 2,136 IT professionals around the world, 1,069 of them business continuity professionals. Uncover what these business continuity professionals have to say about the IT threats that cause business disruptions, and what these disruptions cost. Then use the IBM trend ...
October 2014- This paper discusses how to develop and implement risk management metrics that examine IT risk in light of IT threats' potential to effect overall business operations and strategic goals.
October 2014- An IBM white paper describing the infrastructure implications of today's converging technology forces and the software defined, next-generation data center transformation vital to capitalizing on them.
October 2014- Much has been written about cloud, big data and analytics, mobile, social, and IT security as significant forces that are transforming information technology and business. Much less has been said about the impact of these forces on networking-or about the role that networks play when business initiatives are based on them. As these technologies move from future trend to mainstream, the network as the common, critical infrastructure component will get close to the breaking point.? ...
October 2014- In response to recent growth in the premium finance industry and an expanding workforce, Imperial PFS recently leveraged a VMware Horizon View virtual desktop infrastructure (VDI) deployment to cost-effectively scale their business. The addition of HGST FlashMAX II storage devices allows IPFS to meet their need for fast response times and increased performance.
October 2014- Cloud computing, mobility, social technology, continuous delivery, DevOps, embedded intelligence, big data and other trends are bringing new levels of complexity to the data center. To cope with this complex, customer focused world, IT leaders are turning to a new set of IT service management tools to help them analyze and optimize their on-premises, cloud and hybrid operations while accelerating their pace of innovation. The net result is lower costs and greater opportunity for their ...
October 2014- The new performance-minded, resource-intensive demands of big data, analytics, cloud, social media, and mobile computing are driving enterprises to take a closer look at flash-based storage options. Here's why.
October 2014- This five-part InformationWeek University track guides IT pros looking to make cloud a business asset. Sessions cover everything from transitioning from a legacy IT model to why latecomers may have an edge to handling auditors.
September 2014- Best Practices for Cloud Computing Adoption-IDC Dynamic Paper Discover how your IT organization can become more agile by leveraging Cloud computing to its full potential. Enter a few basic details in this online tool to generate a customized IDC white paper that outlines the benefits and best practices of cloud implementation.
October 2014- We delve into 5 steps to take this year: Choose providers with an eye to standards. Hybrid cloud is too expensive to be a stopgap, so commit long term or keep public and private separate. Do not ignore Docker. When it comes to performance and security, don't trust, verify. Find your org's DevOps disciples and let them drive cloud strategy.
10 Considerations in Moving to the Cloud - eBook
Is the Cloud Right for Your Contact Center?
As more contact centers embrace the cloud deployment model, there is a plethora of service and solution choices, functionality and capability to sift through to determine the best fit.
This ebook offers ten key considerations for moving to a cloud-based contact center, including: cultural fit, accessibility to reference customers, technology, partners, integration and ...
Cloud, On-Premises or Hybrid? - Top Five Considerations in Choosing Your Contact Center Solution
Forrester Research notes that 60% of customer experience professionals surveyed are committed to differentiating or distinguishing their organizations from competitors on the basis of customer experience.
Organizations looking to differentiate and modernize their contact centers have three major architectural options to consider: on-premises, cloud, or a hybrid solution. While each option has its advantages and challenges, ...
Frost & Sullivan - Genesys Wins the 2014 North American Award for Cloud Customer Contact Solutions
Genesys has been able to apply the best of all strategic approaches in going to the cloud. It has acquired assets to bypass the long R&D process required to build from scratch, yet skillfully planned a phased integration to provide customers with functionality they need quickly. It also has followed an aggressive development plan to deliver ...
September 2014- When today's businesses succeed, they can outstrip the capabilities of existing data systems. Data workloads are evolving and as a result data services need to be more robust and scalable. IBM PureApplication System and IBM PureData System for Transactions are designed to meet these needs.
September 2014- To meet business demands for more solutions faster at lower costs, IT leaders are transforming their systems, organizations, people, and processes. Much faster delivery of solutions is only half of the challenge; systems and business process integrity must complete the picture. Read this Forrester WhitePaper to understand how IBM is helping in the transformation
September 2014- First generation warehouses were not designed to manage data at today's volume or variety. Coercing older technologies to satisfy new demands can be inefficient, burdensome and costly. Read how IBM PureData System for Analytics is built for simplicity and speed.
September 2014- The skills needed to design, test, configure and integrate solutions can be costly. IT managers may be unable to develop and deploy applications efficiently, even in virtual and cloud environments. IBM PureSystems is designed to deliver faster time-to-value, reduced costs and lower risk.
September 2014- What if your organization could take advantage of emerging business opportunities by deploying new applications dramatically faster than you ever could before? What if you could increase the value of your existing application investments by leveraging them in the cloud-and easily move your apps across off-premises and on-premises cloud options? These capabilities are available today. With IBM PureApplication solutions, companies can build and use a cloud environment faster, easier and with less risk than traditional ...
August 2014- Q&A article featuring Gartner Analyst Gene Ruth and Gregg Sexton from AT&T that explores cloud storage and solutions for the mobile workforce.
August 2014- AT&T Synaptic Storage as a Service is a secure, virtualized on-demand storehouse that easily scales up and down to any size you need and allows you to pay only for the storage you use.
September 2014- AT&T Synaptic Storage as a Service with Enterprise File Sync and Share is an easy-to-use, enterprise-grade file sync and share solution that gives business users access to their files, on their supported devices, online or offline - hassle free.
September 2014- This white paper examines the current trends in enterprise storage, the ongoing growth and shift toward cloud-based storage services, and how enterprises should choose a cloud service provider. This white paper also provides an overview of AT&T Synaptic Storage as a Service.
September 2014- An independent analysis on how cloud delivery models can help improve costs and flexibility of running ERP and CRM systems on the cloud, with an assessment of IBM's cloud managed services value proposition.
September 2014- IBM Security solutions provide layered protection and deep insight across public, private and hybrid cloud environments. They help organizations manage user identities, protect data and applications, and prevent sophisticated attacks with advanced analytics.
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