November 2012- Some believe IT collaboration is the next big thing, and others say it's nothing new. By reading this thought leadership paper you will gain new understanding into how IT collaboration is defined, its benefits, and how to assess your own IT collaboration maturity.
November 2012- This white paper will look at three issues of particular concern to SMB information technology professionals weighing the pros and cons of a new or different Web conferencing solution.
A more thorough approach to BPM interconnects processes throughout your organization?and beyond. When you can engage your business users in process improvement directly, visibility and control improve throughout your interconnected processes. It becomes easier for your colleagues to make quick decisions. Process innovation can transform your business operations right from the start, because it is a more systemic approach to visibility, governance and collaboration.
Put the "BPM" in process innovation. It is ...
October 2012- Microsoft SharePoint is a powerful collaboration tool proliferating throughout enterprises. Download this white paper to learn about the challenges of optimizing a web-based SharePoint environment and how to address all the requirements across the application and technology stack to deliver the best return on investment and productivity for the business.
Cloud applications continue to gain momentum in enterprise applications as buyers are attracted to fast deployment speeds, low upfront costs, and ongoing flexibility to scale up or down as needs change. But as firms spend more and more of their closely guarded IT dollars on cloud applications, executives must scrutinize the long-term value of these investments.
Today's cloud investments represent millions of dollars of annual IT spend for some larger consumers of cloud. ...
October 2012- The days when a Windows application and a server cluster in the data center could handle your collaboration needs are over. An increasingly mobile and remote workforce with experiences forged by Angry Birds and Google Maps has killed it. Mobile employees' expectation of a great user experience on any device can only be met with collaboration solutions architected with native apps and cloud delivery, an architecture Forrester calls the mobile app Internet. And that means ...
The rampant use of free, cloud-based dropbox-type of applications has created new security vulnerabilities for enterprise organizations. Employees using mobile devices are increasingly taking advantage of these services to share confidential or protected information and collaborate with people outside the organization-without providing adequate security, tracking, or visibility for the IT department.
Employee use of unmanaged cloud-based services puts your organization at risk for a data breach or non-compliance with industry and government regulations.<...
Osterman Research conducted a survey of 760 individuals with regard to the BYOD issues they face in their organizations. Personally owned Apple iPhone and iPads, as well as Android smartphones and tablets, are more common than their company-supplied counterparts.
The research also found widespread use of third party, cloud-based storage and file synchronization offerings that are sometimes used with IT's blessing, but more often not. Dropbox, for example, is used in 14% of 1,000+ employee organizations ...
Cloud-based file-sharing and synchronization solutions are among the most popular applications used in the workplace.
Many of these solutions, classified as "consumer-focused" because they are typically deployed by individual users and not as part of a coordinated IT plan, offer tremendous usability. By synchronizing files across a variety of platforms-desktop, laptop, smartphone and tablet-these tools enable users to have near real time access to all of their content from any platform and any ...
Consumerization has had a broad impact on IT-users are bringing in their own devices and subscribing to their own applications without waiting for the IT department' permission. Users want and need to be able to access documents from multiple devices and are subscribing to consumer applications like Dropbox to share files between devices and collaborators.
This creates a tremendous challenge for IT, which is in charge of managing and protecting corporate information assets, ...
The proliferation of mobile devices and the popularity of Bring Your Own Device (BYOD) are creating new security challenges for enterprises. Employees are using devices such as iPads and smartphones to access and store business data. And they're relying on email and consumer-grade file-sharing services to share and access this data. As a result, enterprise data has never been easier to access and more difficult to secure.
To secure mobile devices while enabling ...
An enterprise mobility strategy needs to include more than the provisioning and security services made available through mobile application and Mobile Device Management (MDM) solutions.
To meet the mobility and security requirements of road warriors and other mobile users, enterprises need to look at deploying a solution for mobile content management.
An effective mobile content management solution supports Bring Your Own Device (BYOD) policies, enables authorized users to share files of ...
In the absence of well-defined policies, awareness and education, and officially supported alternatives for sharing files securely, knowledgeable end-users will often overlook security and compliance in favor of getting the job done by taking advantage of free and readily available alternatives.
Top-performing organizations are able to support the business objectives of end-user productivity, convenience and collaboration while simultaneously sustaining the organization's requirements for security, compliance, and cost-effective management.
Download this Analyst ...
Videoconferencing has evolved from being high-end applications specific for select industries to being deployed in enterprises of all sizes and across numerous industries, and now is making its way into people's everyday lives.
According to Wainhouse Research, by the year 2015 nearly 200 million people around the world will be collaborating through videoconferencing systems.
There are three trends moving videoconferencing technologies forward: lifelike experiences, widespread use, and industry-specific applications. To meet the requirements ...
Unified communications and collaboration (UCC) is a top driver of productivity and competitiveness. But as organizations continue to grow more diverse and mobility becomes vital to everyday operations, it is vital to implement a mobility component to allow for a success UCC strategy. This resource explores what you should look for in any mobile UCC solution.
Explore the changing enterprise and top three considerations to make when considering any mobile UCC strategy. Also ...
October 2012- An enterprise content management strategy has and will be a vital component of the business IT landscape. Improving collaboration and access to the growing collection of content are critical, fundamental components of companies' future growth. Download this white paper to learn more.
October 2012- Continued data explosion is, for many organizations, the biggest challenge they must address. Companies must determine the most cost-effective technologies for storing data, yet also need to find solutions that enable employees to access information securely, cost-effectively, quickly and remotely via multiple devices. Download this white paper to learn the benefits of storing data in the cloud.
January 2011- Selecting a vendor for telecommunications and IT network services can be complex – and can have an enormous impact on your organization. Communications services are important to your operation, but you also need to manage their cost. As you look for a service vendor, you need a way to evaluate the competitors against each other at a high level. Read this report from Gartner to see how the analyst ranks the 17 leading communications services vendors.
June 2010- This technology brief highlights how implementing M+Archive as an integral part of an e-mail platform migration ensures a faster, easier, and more cost-effective solution and eliminates the need to deploy a third-party, single-use migration tool to migrate mail systems. Designed to work in multiple e-mail environments, M+Archive is an interoperable e-mail archiving and migration solution that helps organizations migrate and archive data and assists with user provisioning. M+Archive also adds value to ...
August 2010- Because of the ongoing costs associated with conferencing, organizations are looking at alternative solutions to meet growing demand. As regular usage of audio and Web conferencing rises, so does the need to maintain control over these skyrocketing costs. This white paper will help you determine the best solution to meet your collaboration needs.
Web conferencing is a revolutionary business tool. The technology’s many benefits – which include saving travel costs, increasing individual and team productivity, and removing distance as a barrier for getting the right people (and customers) involved – has motivated many to become proficient at its use. But the recent dramatic changes in the global economic climate have brought into focus a new urgency to find ways to cut costs and work together efficiently.
July 2010- In the last few years, desktop videoconferencing emerged as part of daily processes and communication routines within companies and organizations of any size and industry, all over the world, complementing (and in some cases replacing) traditional room systems. This white paper analyzes the latest trends in desktop videoconferencing, highlighting the best practices for its deployment.
May 2010- More than 80% of data in organizations is unstructured; this content is critical for business decisions, collaboration, marketing, litigation support, e-Discovery, and other references. With changing customer behaviour, technology advancements, consolidation in ECM product market space and new demands from increasingly impatient businesses, it is often required to switch to a new product vendor or upgrade the existing product and redesign data models and flows. Following a proven approach improves the chances of a successful migration ...
May 2010- Understanding how to orchestrate greater value and flexibility from large enterprise backbone applications in conjunction with newer, more agile Enterprise 2.0 processes and technologies to effectively support critical business functions is a major challenge for business leadership. This free whitepaper examines the value of collaborative and ‘social’ concepts and their associated technologies towards achieving core performance goals and facilitating underlying business process. Examine the challenges of inflexible legacy ‘1.0’ business designs and underlying systems against the rise ...
When an individual’s device selection matches corporate control, policy and security needs, business benefits abound Smart Policies for Personal-Liable Smartphones.
With sleek designs and a variety of userfriendly features, smartphones have implanted themselves on the public’s consciousness—so much so that one leading industry research firm reports that a record 54.5 million such mobile devices were shipped in the fourth quarter last year. With sales rising nearly 40 percent over the same quarter ...
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