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Jul 17, 2020
New research from Forrester* reveals how organizations are using artificial intelligence and machine learning--along with human expertise--to automate decisions in digital transformation and customer engagement applications.
Download the report to discover:
• How enterprises are tackling digital transformation initiatives that incorporate AI, machine learning and decision automation;
• Potential pitfalls of digital transformation projects that include AI and machine learning;
• Recommendations for where to begin on digital transformation projects that include AI and machine learning.
*Why Artificial Intelligence Isn't Good Enough, a commissioned study conducted by Forrester Consulting on behalf of InRule Technology, June 2020