In This Issue:
1. Editor's Note: A Civil Society -- Online
2. Today's Top Story
- WinHEC 2007 Gets Under Way In Los Angeles
- Gates Sees PC And Web Evolving Together
- Vista Sales Near 40 Million, Gates Says At WinHEC
3. Breaking News
- Motorola Seeks To Recapture Its Mojo With New Phone Blitz
- Linus Torvalds Responds To Microsoft Patent Claims
- SAP Gets Cozy With Microsoft, Takes Aim At Oracle
- New Software Fine-Tunes Access To Data And Apps
- How Good Is Your Web Site's Online Reputation?
- U.S. Attorney General Gonzales Says IP Theft Convictions Jumped 57% Last Year
- Verizon Wireless Captures Top Rank In Customer Survey
- Apple Upgrades MacBook Line Of Notebooks
- CompTIA Says Maine Net Neutrality Bill Would Dumb Down Internet
- Market For Handheld Devices Continues To Shrink
- Senators Charge Indian Outsourcers With Visa Abuse
- One-Third Of All Software Installed In 2006 Was Pirated
4. The Latest Mobility Blog Posts:
- You Can Order The iPhone Today On eBay For $1,000
- RIM CEO's Mea Culpa Over-Reaches
- My Cousin In Mumbai Could Have Written That
- Will The CIA Censor Google Earth?
5. Job Listings From TechCareers
6. White Papers
- Gartner Magic Quadrant for SSL VPN, North America
7. Get More Out Of InformationWeek
8. Manage Your Newsletter Subscription
Quote of the day:
"A true gentleman is one who is never unintentionally rude."
-- Oscar Wilde
1. Editor's Note: A Civil Society -- Online
Back in the old, forgotten days BTW (Before The Web), when screens were green and text was all you had to work with, I spent a couple of years as the sysop of an local online forum called the Women's BBS -- a discussion group where women (and men) could feel free to discuss political, personal, and technical issues without having to deal with the obscene pickup messages, virulent insults, and other pleasantries that we got from folks uncomfortable with our presence.
We got a lot of drive-bys, of course. I spent much of my online time performing various forms of housecleaning, ranging from simple warnings to moving messages into an area we called "The Battleground," to outright deletion. But we were also able to maintain a lively, interesting, and welcoming area for a variety of viewpoints.
Corey says (and I agree) that there are no simple answers to this problem. You can't just ignore trolls, because that won't necessarily make them go away. You can't just confront them, because that could encourage them toward higher realms of obnoxiousness. And you have to be very, very careful that you're not discouraging or eliminating those users who are truly part of the discussion and the community. It's a tightrope walk that takes tact, judgment, and a thick hide. I'd recommend that anyone who runs a community or a blog give Corey's recommendations careful consideration.
Of course, the Internet is always changing, and the latest form of communication is so quick that tact is pretty much beside the point. The most recent phenomenon is Twitter, which lets you advertise your current (as in right this minute) activities. But Twitter isn't the only service out there that lets you keep your friends and fans informed -- there are a number of others out there that perform similar functions. David DeJean checked out a few of them for his latest review roundup
"Tangling With Twitter -- 8 Alternative Services."
What do you think? Do you think there are effective ways to keep online discussions civilized? Or do you feel that nothing should get in the way of anyone's speech? Leave a comment at the InformationWeek Blog and let us know.
WinHEC 2007 Gets Under Way In Los Angeles
At the annual Windows Hardware Engineering Conference -- better known as WinHEC -- engineers, developers, and product designers get the lowdown on how to make their hardware work with Microsoft's software.
Gates Sees PC And Web Evolving Together
Microsoft's Gates sees future innovations in the PC industry as revolving around 64-bit computing, the development of more humanistic interfaces, unified communications, and Web services.
Market For Handheld Devices Continues To Shrink
Shipments plunged to 919,916 in the first quarter, compared to 1,549,199 the year before. IDC said the sharp downward trend in the market was accelerated by Dell's decision to leave the market.
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Software As A Service
Learn about software delivery strategies from 250 business technology professionals in this new InformationWeek Research report.
IT Salaries On The Rise
Information technology as a career path is back on track. IT professionals are earning the highest salaries in the 10-year history of the InformationWeek National IT Salary Survey.
RIM CEO's Mea Culpa Over-Reaches
In a recent interview about last month's BlackBerry e-mail service outage, Research In Motion co-chairman Jim Balsillie said, "It shouldn't have happened, and it won't happen again." Jim might have to eat those words eventually.
My Cousin In Mumbai Could Have Written That
It's every reporter's secret nightmare: a rival in Asia, connected to the West by mobile phone and by modem, who can do your job just as well as you can for a fraction of the salary.
Will The CIA Censor Google Earth?
This week, Vice Admiral Robert Murrett, the head of the National Geospatial-Intelligence Agency, told AP that commercial satellite services may need to be edited or censored to protect U.S. interests. Is this someone else who can't deal with the reality of the Web?
Gartner Magic Quadrant for SSL VPN, North America
Read Gartner's recently published SSL VPN Magic Quadrant, which reports, "SSL VPNs have superseded IPsec as the easiest choice for casual and ad hoc employee VPN access requests and also for business partners, external maintenance providers, and retired associates."
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