Wireless Waste - InformationWeek
IoT
IoT
News
News
4/16/2004
05:38 PM
50%
50%

Wireless Waste

Yankee Group report blames lack of central oversight of service contracts

Businesses in the United States spend a whopping 25% of their telecom budgets on wireless voice services, and much of that goes to waste, according to a new Yankee Group study.

The trouble? Often, there's no central oversight of cellular contracts, and monthly fees are paid in a hodgepodge fashion. The survey finds that 61% of companies buy voice services directly. But 39% leave some or all decision-making to employees, and, as a result, users frequently subscribe to the wrong rate plans or providers. Only 57% pay wireless vendors directly, 31% reimburse employees, and 12% have them pay out of their own pockets.

Reuters Information Inc. didn't wait for a study to highlight the problems. Its wireless-service decisions are made by a central office, helping the company get better deals with vendors. Moreover, says Troy Van Marter, director of CIO Services, Americas, the IT arm of Reuters, the publishing company uses services from Communication Research Consultants, which has analyzed Reuters' past bills to find billing mistakes and room for improvement, saving it $250,000 a year.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
2018 State of the Cloud
2018 State of the Cloud
Cloud adoption is growing, but how are organizations taking advantage of it? Interop ITX and InformationWeek surveyed technology decision-makers to find out, read this report to discover what they had to say!
Commentary
The Staying Power of Legacy Systems
Mary E. Shacklett, Mary E. Shacklett,  4/15/2019
Commentary
Q&A: Red Hat's Robert Kratky Discusses Essentials of Docs
Joao-Pierre S. Ruth, Senior Writer,  4/15/2019
Commentary
How Cloud Shifts Security Balance of Power to the Good Guys
Guest Commentary, Guest Commentary,  4/11/2019
Register for InformationWeek Newsletters
Video
Current Issue
A New World of IT Management in 2019
This IT Trend Report highlights how several years of developments in technology and business strategies have led to a subsequent wave of changes in the role of an IT organization, how CIOs and other IT leaders approach management, in addition to the jobs of many IT professionals up and down the org chart.
White Papers
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Sponsored Video
Flash Poll