Missy Lawrence-Johnston leads the ISG Operating Model & Human Side of Digital offering, with more than 15 years of experience as a thought leader and culture-change expert helping government entities, nonprofits, and Fortune 100 companies. In her current role, Missy drives day-to-day deliverable execution and client relationship management and is ultimately accountable for culture deliverables and client/project-team leadership for digital and enterprise organizational effectiveness. Her highlighted competency is in global enablement for digital transformations, with a focus on team dynamics, change leadership, and empowering psychologically safe environments.