Wi-Fi Service Bundled With DSL By SBC

The phone company says its new Wi-Fi service covers 3,900 hot-spots.

Paul Travis, Managing Editor, InformationWeek.com

October 18, 2004

1 Min Read

SBC Communications Inc., one of the nation's largest telephone companies, introduced Wi-Fi service for business and residential DSL customers, giving them access to 3,900 hot-spots for $1.99 a month. New DSL customers will be able to use the service at no charge until April 15.

SBC provides more than 4.3 million high-speed DSL lines in conjunction with Yahoo Inc. Customers of the service, called SBC Yahoo DSL, will pay as little as $29 a month for DSL and Wi-Fi if they sign a one-year DSL contract. Non-DSL customers will continue to pay $19.95 a month for the Wi-Fi service.

Bundling Wi-Fi service with DSL is one way for SBC to differentiate its high-speed wired data service from rival cable-modem services, the company says. SBC's Wi-Fi service, called FreedomLink, is available at airports, hotels, coffee shops, and some McDonald's outlets and United Parcel Service stores. The company plans to expand its Wi-Fi service to more than 20,000 hot spots by the end of 2006.

"More than 42% of our business customers say they're mobile at least 20% of the time, and our FreedomLink service gives them a mobile solution that increases business productivity and effectiveness," says Scott Helbing, a senior VP at SBC. The company says it's working with Cingular Wireless, one of the nation's largest cell-phone-service companies, to expand the availability of high-speed wireless Internet access. SBC owns 60% of Cingular.

"Local phone companies like SBC see their most important job as getting the customer to use all of their services in a bundle," says Jeff Kagan, an independent telecom-industry analyst, in an E-mail. "That's why they offer discounts as part of a bundle, and this $1.99 is a helluva discount."

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About the Author(s)

Paul Travis

Managing Editor, InformationWeek.com

Paul Travis is Managing Editor of InformationWeek.com. Paul got his start as a newspaper reporter, putting black smudges on dead trees in the 1970s. Eventually he moved into the digital world, covering the telecommunications industry in the 1980s (when Ma Bell was broken up) and moving to writing and editing stories about computers and information technology in the 1990s (when he became a "content creator"). He was a news editor for InformationWeek magazine for more than a decade, and he also served as executive editor for Tele.Com, and editor of Byte and Switch, a storage-focused website. Once he realized this Internet thingy might catch on, he moved to the InformationWeek website, where he oversees a team of reporters that cover breaking technology news throughout the day.

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