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Software & Services

News and know-how IT executives need about advancements and trends in enterprise software and IT services. This section provides analysis of trends in enterprise software, from enterprise resource planning (ERP) to customer relationship management (CRM) to human capital management (HCM). This section also covers collaboration and productivity applications that power the future of work, including real-time communication and video conferencing.

Pushwoosh Software in Apps: How Much Risk?
The US Army and CDC discovered that software used in their apps and thousands of others was developed by Pushwoosh, a Russian company presenting itself as a US-based company. Is the fallout ‘lots of noise’ or a real risk?
November 18, 2022
The US Army and CDC discovered that software used in their apps and thousands of others was developed by Pushwoosh, a Russian company presenting itself as a US-based company. Is the fallout ‘lots of noise’ or a real risk?
by Carrie Pallardy, Contributing Reporter
November 18, 2022
4 MIN READ
Article
How Many Programming Languages Does Your Team Need?
Tasks such as developing APIs, building big data applications, and maintaining high-volume transaction systems are stretching IT’s programming expertise. How do you ensure that you have the internal coding expertise that your organization needs?
November 17, 2022
Tasks such as developing APIs, building big data applications, and maintaining high-volume transaction systems are stretching IT’s programming expertise. How do you ensure that you have the internal coding expertise that your organization needs?
by Mary E. Shacklett, President of Transworld Data
November 17, 2022
5 MIN READ
Article
Stemming the Security Challenges Posed by SaaS Sprawl
Even when security teams take steps to manage and secure SaaS apps, the solutions they put in place to mitigate these risks are often insufficient. It’s time for a more comprehensive approach.
November 04, 2022
Even when security teams take steps to manage and secure SaaS apps, the solutions they put in place to mitigate these risks are often insufficient. It’s time for a more comprehensive approach.
by Nathan Eddy, Freelance Writer
November 04, 2022
5 MIN READ
Article
How SaaS Applications Are Helping to Future-Proof Businesses
The always-on nature of business today has increased the need for flexible and reliable technologies to power day-to-day operations. The answer? SaaS.
November 03, 2022
The always-on nature of business today has increased the need for flexible and reliable technologies to power day-to-day operations. The answer? SaaS.
by Danny Fields, CTO, Avalara
November 03, 2022
3 MIN READ
Article
CIOs and Cutting IT Bloat: Forming a Plan
Chief information officers and other key stakeholders first need to identify the bleeding tech causing the bloat, then create a roadmap on what aspects of the tech bloat can be reduced.
November 02, 2022
Chief information officers and other key stakeholders first need to identify the bleeding tech causing the bloat, then create a roadmap on what aspects of the tech bloat can be reduced.
by Nathan Eddy, Freelance Writer
November 02, 2022
6 MIN READ
Article
The Arguments for Open Source in Mainframes
Bringing open-source software solutions into the mainframe could bring multiple benefits for businesses dealing with legacy systems -- but security must play a central role in any plan.
October 27, 2022
Bringing open-source software solutions into the mainframe could bring multiple benefits for businesses dealing with legacy systems -- but security must play a central role in any plan.
by Nathan Eddy, Freelance Writer
October 27, 2022
5 MIN READ
Article
Pedal With Your Lungs: How Cycling and Software Training Align
October brings the UCI World Tour finale. As an avid cyclist and software application trainer, it also makes me think of the parallels between those interests.
October 27, 2022
October brings the UCI World Tour finale. As an avid cyclist and software application trainer, it also makes me think of the parallels between those interests.
by Joe Schulz, VP of Emerging Technology, Orasi
October 27, 2022
4 MIN READ
Article
The Art of Coaching & Onboarding Software Engineering Teams
Effective onboarding and mentoring initiatives help teams and individuals reach their full potential. Here’s a look at why efforts to improve the employee experience are crucial and tips for developing teams.
October 26, 2022
Effective onboarding and mentoring initiatives help teams and individuals reach their full potential. Here’s a look at why efforts to improve the employee experience are crucial and tips for developing teams.
by Rod Garcia, VP of Software Engineering, Slack
October 26, 2022
4 MIN READ
Article
How CIOs Can Prepare the Enterprise for the Metaverse
The metaverse does not yet fully exist but it is beginning to emerge, creating an opportunity for CIOs to prepare the enterprise now through exploring immersive experiences in the workplace.
October 17, 2022
The metaverse does not yet fully exist but it is beginning to emerge, creating an opportunity for CIOs to prepare the enterprise now through exploring immersive experiences in the workplace.
by Darin Stewart, Vice President Analyst, Gartner, Inc.
October 17, 2022
6 MIN READ
Article
Roadmap to RPA Implementation: Thinking Long Term
Key reasons for investing in RPA include streamlining organization-wide business process automation initiatives and addressing process inefficiencies and bottlenecks.
October 03, 2022
Key reasons for investing in RPA include streamlining organization-wide business process automation initiatives and addressing process inefficiencies and bottlenecks.
by Nathan Eddy, Freelance Writer
October 03, 2022
5 MIN READ
Article
Noberus Amps Its Tactics: How IT Leaders Can Keep Up with Evolving Ransomware
Ransomware descended from the tool used in the Colonial Pipeline attack in 2021 has been leveraging new tools, tactics, and procedures. What does this evolving threat mean for its potential targets?
September 29, 2022
Ransomware descended from the tool used in the Colonial Pipeline attack in 2021 has been leveraging new tools, tactics, and procedures. What does this evolving threat mean for its potential targets?
by Carrie Pallardy, Contributing Reporter
September 29, 2022
4 MIN READ
Article
Can Low-Code Tools Really Deliver Business Value?
Low code is an alternative to traditional development processes, but it continues to attract critics. Here’s what decision-makers need to consider.
September 29, 2022
Low code is an alternative to traditional development processes, but it continues to attract critics. Here’s what decision-makers need to consider.
by Mike Mason, Global Head of Technology, Thoughtworks
September 29, 2022
4 MIN READ
Article
The Right System Architecture Will Reduce Software Failures
Companies can minimize software program failures by following these best practices.
September 23, 2022
Companies can minimize software program failures by following these best practices.
by Vigneswaran Kennady, Senior Manager, Software Engineering, Capital One
September 23, 2022
4 MIN READ
Article
Are Channel Partners a Bottleneck?
There's been a shift in the need for installation and on-going support for IT gear acquisition. Some buyers don't need traditional channel support.
September 20, 2022
There's been a shift in the need for installation and on-going support for IT gear acquisition. Some buyers don't need traditional channel support.
by Andrew Froehlich, President & Lead Network Architect, West Gate Networks
September 20, 2022
3 MIN READ
Article
Two-Factor Authentication by 2023 is Not Soon Enough
Despite the complexities involved, organizations must force two-factor authentication sooner than later, as a single password may be the only thing protecting your data.
September 15, 2022
Despite the complexities involved, organizations must force two-factor authentication sooner than later, as a single password may be the only thing protecting your data.
by Kevin Delaney, Director, Solutions Engineering, Security Compass
September 15, 2022
4 MIN READ
Article