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Software & Services

News and know-how IT executives need about advancements and trends in enterprise software and IT services. This section provides analysis of trends in enterprise software, from enterprise resource planning (ERP) to customer relationship management (CRM) to human capital management (HCM). This section also covers collaboration and productivity applications that power the future of work, including real-time communication and video conferencing.

SAP Layoffs: What CIOs Should Know
The company’s reduction of about 2.5% of its workforce may coincide with a sale of Qualtrics.
February 01, 2023
The company’s reduction of about 2.5% of its workforce may coincide with a sale of Qualtrics.
by Brian T. Horowitz, Contributing Reporter
February 01, 2023
3 MIN READ
Article
Why Your Organization Needs Rule-Based Access Control
Widely used role-based security offers strong network protection. Lesser-known rule-based access control can provide even more resiliency.
January 25, 2023
Widely used role-based security offers strong network protection. Lesser-known rule-based access control can provide even more resiliency.
by John Edwards, Technology Journalist & Author
January 25, 2023
4 MIN READ
Article
Managing Expectations in Low-Code/No-Code Strategies
Organizations must have a defined process for deploying low-code/no-code into production environments, with a specific emphasis on security considerations.
January 20, 2023
Organizations must have a defined process for deploying low-code/no-code into production environments, with a specific emphasis on security considerations.
by Nathan Eddy, Freelance Writer
January 20, 2023
4 MIN READ
Article
The Best Ways to Avoid Vendor Lock-In
Being a captive customer has its bad points and its very bad points. Learn how not to become a high-tech hostage.
January 11, 2023
Being a captive customer has its bad points and its very bad points. Learn how not to become a high-tech hostage.
by John Edwards, Technology Journalist & Author
January 11, 2023
4 MIN READ
Article
What to Expect at CES 2023: Top 3 Trends
At CES 2023, several key trends will be front and center including the metaverse, software-defined vehicles and sustainability.
January 03, 2023
At CES 2023, several key trends will be front and center including the metaverse, software-defined vehicles and sustainability.
by Kathleen O’Reilly, Accenture’s Communications, Media and Technology Industry Practices Chair
January 03, 2023
4 MIN READ
Article
How to Take a Measured Approach to Tooling in IT
As more and more IT tooling comes on stream, companies run the risk of bloat, security risks, slowdown, and increased costs. How can companies cope and look at the problem through different lenses?
December 29, 2022
As more and more IT tooling comes on stream, companies run the risk of bloat, security risks, slowdown, and increased costs. How can companies cope and look at the problem through different lenses?
by Des Anderson, Des Anderson, Co-Founder and CTO, LearnUpon
December 29, 2022
4 MIN READ
Article
Build the Human Factor Into Business Process Reengineering
Digitalization and automation have forced companies to reconsider how they do business. However, when they reengineer business processes and systems, are they doing any better?
December 27, 2022
Digitalization and automation have forced companies to reconsider how they do business. However, when they reengineer business processes and systems, are they doing any better?
by Mary E. Shacklett, President of Transworld Data
December 27, 2022
4 MIN READ
Article
How Open Source Can Help with Climate Goals
The Inflation Reduction Act provides a huge opportunity for the United States to decarbonize its economy at an unprecedented pace. Open-source methods and tools are key to this transition.
December 16, 2022
The Inflation Reduction Act provides a huge opportunity for the United States to decarbonize its economy at an unprecedented pace. Open-source methods and tools are key to this transition.
by Shuli Goodman, Executive Director, LF Energy Foundation
December 16, 2022
4 MIN READ
Article
3 Questions Startups Should Be Asking About Low Code/No Code
For early-stage companies considering whether to make the move to low-code or no-code development, here's what every startup needs to know.
December 15, 2022
For early-stage companies considering whether to make the move to low-code or no-code development, here's what every startup needs to know.
by Dinesh Varadharajan, Chief Product Officer, Kissflow
December 15, 2022
5 MIN READ
Article
Could Software Issues Delay Widespread Electric Vehicle Adoption?
Charging concerns aside, software reliability may pose the biggest roadblock to widespread EV acceptance.
December 01, 2022
Charging concerns aside, software reliability may pose the biggest roadblock to widespread EV acceptance.
by John Edwards, Technology Journalist & Author
December 01, 2022
4 MIN READ
Article
User Interface Rules That Should Never Be Overlooked
A user interface should be clear, attractive, and inherently intuitive. Many, unfortunately, are none of these things.
November 29, 2022
A user interface should be clear, attractive, and inherently intuitive. Many, unfortunately, are none of these things.
by John Edwards, Technology Journalist & Author
November 29, 2022
4 MIN READ
Article
Pushwoosh Software in Apps: How Much Risk?
The US Army and CDC discovered that software used in their apps and thousands of others was developed by Pushwoosh, a Russian company presenting itself as a US-based company. Is the fallout ‘lots of noise’ or a real risk?
November 18, 2022
The US Army and CDC discovered that software used in their apps and thousands of others was developed by Pushwoosh, a Russian company presenting itself as a US-based company. Is the fallout ‘lots of noise’ or a real risk?
by Carrie Pallardy, Contributing Reporter
November 18, 2022
4 MIN READ
Article
How Many Programming Languages Does Your Team Need?
Tasks such as developing APIs, building big data applications, and maintaining high-volume transaction systems are stretching IT’s programming expertise. How do you ensure that you have the internal coding expertise that your organization needs?
November 17, 2022
Tasks such as developing APIs, building big data applications, and maintaining high-volume transaction systems are stretching IT’s programming expertise. How do you ensure that you have the internal coding expertise that your organization needs?
by Mary E. Shacklett, President of Transworld Data
November 17, 2022
5 MIN READ
Article
Stemming the Security Challenges Posed by SaaS Sprawl
Even when security teams take steps to manage and secure SaaS apps, the solutions they put in place to mitigate these risks are often insufficient. It’s time for a more comprehensive approach.
November 04, 2022
Even when security teams take steps to manage and secure SaaS apps, the solutions they put in place to mitigate these risks are often insufficient. It’s time for a more comprehensive approach.
by Nathan Eddy, Freelance Writer
November 04, 2022
5 MIN READ
Article
How SaaS Applications Are Helping to Future-Proof Businesses
The always-on nature of business today has increased the need for flexible and reliable technologies to power day-to-day operations. The answer? SaaS.
November 03, 2022
The always-on nature of business today has increased the need for flexible and reliable technologies to power day-to-day operations. The answer? SaaS.
by Danny Fields, CTO, Avalara
November 03, 2022
3 MIN READ
Article