I get called CONSTANTLY by call centers trying to get me the change my electricity provider. Judging by the accents, the calls originate in Pakistan or India. The faked caller ID suggestes they are calling from a local area...
In reply to: Call Center Hell
These findings aren't all that surprising. I remember when GenX was considered a complete loss for society. I disagreed with the sentiment then (as a GenX-er).
In reply to: We're always wrong
This is really interesting. I'm curious about the cost of these programs and longterm success.
In reply to: Informed decisions
Ah, well, Google+ is awful - from conception to interface, it makes little sense, had to track conversations, and difficult to envision on one screen. Google's interface is pretty awful except for the one box for search....
In reply to: Re: If I had a dime ........
>> People only want to work with tools that they believe are the best for their purposes. Yes, this is often the case. But IT management can change things by taking away the tools that are not sanctioned,...
In reply to: Re: I see the same thing happening in enterprise social collaboration
That's so interesting, just swap Gen X with Millennials and that could be written today! Sad that this is reality, but it's kind of a comfort to know that Millennials aren't the only ones getting picked on.
In reply to: Re: Reality Bites
You're certainly right about at least one thing, Michael - it can't be understated just how fundamental unrestricted data sharing is to the global economy, and to people's lives, today. Moreover, the margins by which many,...
In reply to: Re: How Data Restrictions Hurt The Global Economy
@Andrew. I'll suggest one more IT job in the world of IoT, although I'm not sure anyone really wants it. I'll call it Fix-It person. With IoT we're talking about plenty of new types of devices that often haven't been networked...
In reply to: A thankless job
There are oodles of natural-language-aware, sentiment-analysis engines out there, but the competition gets thinner when it comes to image analysis. Given rampant smartphone picture taking and social network support for image-based...
In reply to: What are people Snapchatting about?
@TerryB- No, I'm saying that jetting into spaces too small to fit at unrealistic speeds creates it. If you are in a slow lane on the right, jetting into the left lane makes you happy, but you can't accelerate up to their...
In reply to: Re: Missing Stuff
Now wait a minute. Are you saying just because traffic is heavy in right lane where people are merging from ramp that people in left lane with no merging traffic need to slow down to 5 mph also? I have never understood what...
In reply to: Re: Missing Stuff
@TerryB- You raise a lot of questions. One at a time. I assume the little old lady becomes less of a problem if she has lane assist and stop and go driving assist. But to be fair, from all the studies I've seen the little...
In reply to: Re: Missing Stuff
@David - You're welcome! As a Gen Xer, this is one of my favorite topics. "Boomers gave Gen Xers flak for coming in and changing their enterprise. Now Gen Xers are reflecting that flak onto Millennials." Very...
In reply to: Re: Reality Bites
Instead of Stop and Go support, where's the tech that identifies the little old lady sitting in fast lane with blinker on to merge right that stopped the traffic in first place? It could then automatically suspend her driving...
In reply to: Missing Stuff
@vnewman2- Wow, that could have just as easily been written about Millennials in the last year. Yup, I think that's the thing. We've got young people enteroing the work place. They haven't been beaten down by "the man."...
In reply to: Re: Reality Bites
Excerpted from Training & Development magazine "Taking Care and Feeding Generation X" by Shari Caudron (1997): Gen X Likes: •Honesty—they don't like being lied to •Feedback—they want it about...
In reply to: Reality Bites
My favourite is smart watch from Huawei. Knowing that Chinese brands have started launches in this space is a bit comforting as the prices will come down faster which is necessary for the mass market adoption.
In reply to: My favorite
While the new net neutrality rules will stop the fast lanes, at least until the appeals process runs its course, I suspect that the trade-off will be a significant slow-down in the expansion and improvement of broadband...
In reply to: Trade-offs
@batye- I think the upgrade addiction will slow after a little while. Remember when you used to have to buy a new PC ever year or two to stay current? And that slowed down. Mobile hardware will slowdown, too. And for apps,...
In reply to: Re: Trying to hard?
My wife has an iphone 6 work phone. It is certainly faster and smoother than the 5, but I personally don't see anything ground breaking with it. Evedently the glass screen is more fragile as her IT dept insisted...
In reply to: Re: Samsung vs, Apple Smartphone Battle Continues
ServiceNow is moving beyond the IT Help desk and facilities management into new fields. But the basic structure of a service, regardless of department, remains similar. A customer or an employee requests something and the...
In reply to: Seeking to automate many departmental services
InformationWeek Tech Digest, Dec. 9, 2014Apps will make or break the tablet as a work device, but don't shortchange critical factors related to hardware, security, peripherals, and integration.
Building a Mobile Business Mindset
The differences between mobile apps and conventional Windows clients, or even web applications, are far more than skin deep. Yes, the touch-versus-keyboard interface, APIs, and programming languages are new, but that’s arguably the easy part. There are profound differences in how the two are built, the functionality each prioritizes, the release cycles on which they’re developed — even the attitudes, values, and work styles of the developers creating them.
InformationWeek 2014 Hybrid Cloud Survey
Mixing public and private can deliver the best of both cloud worlds for IT groups that can figure out where workloads work best and address potential security issues.
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