Trump To Outsourcing Critics: You're Fired!
The latest voice to argue that offshore outsourcing boosts economic prosperity in the U.S. comes from Mr. Apprentice himself, Donald Trump. In his blog on the Trump University Web site, Trump cites studies that show that using low-cost, foreign labor ultimately makes U.S. companies more profitable and competitive, creating a cycle whereby they ultimately are able to add more higher-paying, higher-value jobs domestically.
'Tis The Season For Not So Unusual Pairings
Yes, we've reached that phase in the market cycle for compliance-related products and services where the vendors start climbing in bed with each other. And that's a good thing. No, really!
We've known all along that the ability to set and enforce data use policies across an enterprise, on records and documents and even idle chit-chat, spanning everything spreadsheets to instant messages, well. . .that was going to take a lot of vendors working together or some heavy lifting by internal develop
Software (In) Security
"Danger, Will Robinson! Danger!" That ought to be the first thing every user hears upon breaking the seal on a new application or hitting the "download now" button. Given the rate at which new apps and operating system updates are being cracked, hacked, and infested, perhaps the software industry should adopt as its mascot, the zealously protective, but often useless Robot from the mid-'60s sci-fi classic series, "Lost In S
I'm Sticking With Travelocity Because Of Its Lousy Customer Service
The offshoring of IT work to India is now mainstream, and the quality level of completed work is generally good, if not excellent. However, the same can't be said for offshore call centers, where language and cultural barriers often lead to frustrating customer experiences. Yet the practice will continue to grow--and here's one example of why.
Happy Anniversary SOX
It's been three years since the Sarbanes-Oxley Act was signed into law, and public companies are well into their second year of compliance. So where do we stand?
Successful Outsourcing Is 80% Prep Work
Outsourcing isn't just an option for large companies, but it sure can seem that way to smaller businesses that have neither the staff nor budget to navigate what can be very treacherous waters for the unwary or the unwise.