Technology as Friend, Foe, or Partner?
The latest book by MIT researchers Andrew McAfee and Erik Brynjolfsson explores the human/machine relationship and how businesses can prepare for the changes that the next 10 years will bring.
IT Risk: Itís not 'Cyber' Ė Itís Worse
While hackers haven't put big companies out of business, there are plenty of examples of companies that failed because they were slow to respond to tech-driven market shifts.
Three Phases to Adapting an Omnichannel Business Model
IT becomes a key player as businesses move to create a seamless path to purchase with a singular view of their customers across all touchpoints, including in-store, online, mobile, social, call centers, direct mail and more.
Research Suggests New Strategies for IT Training
Giving test subjects direct instruction made them more likely to fall for phishing attacks and less likely to explore the advanced features of software. Mindfulness training had the opposite effect.