Operational business intelligence is about delivering information to people when and how they need it in the context of business need. Explore the five best practices best-in-class companies are using to drive faster, better decision making and higher customer satisfaction.
How do you differentiate your business when same-old BI and same-old automation are commodities? Cognos, SAP-Business Objects and independent vendors present visions and real-world examples of blended solutions.
The drive toward model-driven application composition has Gartner considering two emerging concepts: Business Process Platforms and Integrated Composition Environments. Janelle Hill, a Gartner research vice president and lead analyst in the business process management arena, discusses the trends and implications for technology vendors and end-user organizations.
The Business of Going DigitalDigital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.
What The Business Really Thinks Of IT: 3 Hard TruthsThey say perception is reality. If so, many in-house IT departments have reason to worry. InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business views IT's performance in delivering services - and, more important, powering innovation. The news isn't great.