IBM Unites Marketing, E-Commerce In 'ExperienceOne' - InformationWeek
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IBM Unites Marketing, E-Commerce In 'ExperienceOne'
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felixlgriffin
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felixlgriffin,
User Rank: Strategist
7/21/2014 | 3:22:53 PM
Nurturing the eBusiness Relationship

IBM understands the concept of nurturing the eBusiness Relationship. Combining eCommerce, digital marketing and mobile aspects into one CRM that enables a business to attract. convert, close (aquire), and delight (create loyal customers) is very innovative and cutting edge. A winning combinations that will definitely allow businesses to expand engagement well into the customer life cycle.

Charlie Babcock
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Charlie Babcock,
User Rank: Author
5/13/2014 | 3:20:27 PM
The future of enterprise software
This is what the future of enterprise software looks like: a combination of on-premises and in the cloud operations.
D. Henschen
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D. Henschen,
User Rank: Author
5/13/2014 | 11:30:49 AM
You've heard this before
IBM has been talking about integration of tools including Unica, Coremetrics, Sterling Commerce and so on for some time. The new news here is the task-specific blendings with newer ingredients including Tealeaf for Web and mobile session playback, Xtify for mobile enagement, and Silverpop for email campaigns. As for sales and service? That's sure to involve somebody else's CRM, knit together with what IBM has to offer -- IMHO.


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