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Hilton Turns Smartphones Into Room Keys
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Susan Fourtané
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Susan Fourtané,
User Rank: Ninja
8/2/2014 | 9:43:14 AM
Re: A call to all the security wizards?
Thomas, 

Thanks for the update. We also have to understand that Hilton has to keep some security details private as a way to protect the efficiency of the security systems. 

-Susan
Susan Fourtané
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Susan Fourtané,
User Rank: Ninja
8/2/2014 | 6:12:32 AM
Re: A call to all the security wizards?
Hi, HH

Thanks for the link.

"Hilton will likely want to keep the tech details under wraps for security reasons," which makes sense.

Sometimes people ask for too many security details without realizing that if the information is so easily available to anyone there are more possibilities that the security in question could be hacked.

And then you have wonder if some people actually think before asking about something that should be kept as secret as possible. :/

-Susan 

 

 
Hospice_Houngbo
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Hospice_Houngbo,
User Rank: Strategist
7/31/2014 | 4:23:39 PM
Re: A call to all the security wizards?
@Thomas:

Thanks for the follow-up on the subject.

"All of Hilton Worldwide's proprietary systems undergo rigorous testing and validation. Guest facing systems have proven to be reliable and secure. Additionally, before new technology is deployed to our hotels, more rigorous internal testing is supplemented with certification by external security experts."

That is very reassuring. I guess other hotels will follow suit.
PedroGonzales
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PedroGonzales,
User Rank: Ninja
7/30/2014 | 3:53:39 PM
Re: Re. what else can a mobile phone do?
It is very interesting how the hotel industry is really using technology to better serve their users. I can't wait to use it.  I do wonder the type of technology and methods used to ensure the security of their guests with this new medium.   This may be a sign that our houses could be using digital locks in the future. 
Thomas Claburn
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Thomas Claburn,
User Rank: Author
7/30/2014 | 1:19:51 PM
Re: A call to all the security wizards?

Bill Murphy, CIO, Hilton Worldwide, just responded to my query about the security of the company's automated locks:

He wrote in an email, "All of Hilton Worldwide's proprietary systems undergo rigorous testing and validation. Guest facing systems have proven to be reliable and secure. Additionally, before new technology is deployed to our hotels, more rigorous internal testing is supplemented with certification by external security experts."

SachinEE
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SachinEE,
User Rank: Ninja
7/30/2014 | 1:09:44 PM
Re. what else can a mobile phone do?
Whoever came up with the idea of the smartphone outdid himself. I though that mobile phones were exhausted in terms of what they could do but I now I know that I thought wrong. Hilton has thought of a brilliant idea that will save a lot of time and resources but the security issue here should be revised thoroughly.
Hospice_Houngbo
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Hospice_Houngbo,
User Rank: Strategist
7/30/2014 | 12:27:19 PM
Re: A call to all the security wizards?
Hi SF,

It is a very handy feature. Guests will no longer have to wait in line as it is sometimes the case during the check-in process and they can head straight for their rooms.  According to Christopher J. Nassetta, president and chief executive officer of Hilton Worldwide, Hilton is using a propriatary technology that is safe, reliable and cost-effective. 

(see Hilton to replace hotel room keys with smartphones).
Susan Fourtané
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Susan Fourtané,
User Rank: Ninja
7/30/2014 | 9:44:46 AM
A call to all the security wizards?
Thomas, 

Hilton is on the right track turning smartphones into room keys as digital is the way everything is going. 

Now, if according to Cody Brocious there will be vulnerabilities as long as there are digital locks I would like to know what the possible solutions to this are. The most obvious is enhancing digital locks security, but what is the efficient and effective way to do this. 

Another thing to consider is how many flaws like the one the Onity locks suffered have been registered. 

It would have been nice if Hilton would have replied to your request to comment on this.  

-Susan
Charlie Babcock
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Charlie Babcock,
User Rank: Author
7/29/2014 | 5:22:06 PM
You didn't forget the phone but did forget how close to expired the battery is
Yes, Lorna, you plan to use your charger as soon as you get back into your room, and lo and behold, you need the phone to get into the room. This change will take some getting used to, for some of us.
Stratustician
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Stratustician,
User Rank: Ninja
7/29/2014 | 1:18:29 PM
Re: Hotels were made for mobile
Exactly, while the convenience of using my phone has me intrigued, I worry about the security of the app that would be installed on my device.  Last thing I want is the hotel snooping around my device!
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