Comments
5 Ways To Survive Social Disses
Newest First  |  Oldest First  |  Threaded View
Deb Donston-Miller
50%
50%
Deb Donston-Miller,
User Rank: Apprentice
6/17/2012 | 10:46:57 PM
re: 5 Ways To Survive Social Disses
Thanks, Zyanna. So true--and so much harder.

Deb Donston-Miller
Contributing Editor, The BrainYard
Deb Donston-Miller
50%
50%
Deb Donston-Miller,
User Rank: Apprentice
6/17/2012 | 10:45:59 PM
re: 5 Ways To Survive Social Disses
Thanks for the comment, Brian. And, if you look back all the way to letters to the editor, people are usually more inclined to respond when they are upset about something. I think the same is true today with social, and it's a lot easier to do it. It definitely takes care and finesse to respond in such a way that the complainer, and everyone else "listening," gets some kind of satisfaction.

Deb Donston-Miller
Contributing Editor, The BrainYard
zyanna
50%
50%
zyanna,
User Rank: Apprentice
6/16/2012 | 9:25:10 PM
re: 5 Ways To Survive Social Disses
Much as I hate to say it, also learn to recognize when you have picked up a troll. Social media empower consumers and companies that know how to use the feedback, but they are also inhabited by a minority of, shall we say, less than honest characters.
Bprince
50%
50%
Bprince,
User Rank: Apprentice
6/16/2012 | 1:01:08 PM
re: 5 Ways To Survive Social Disses
Number two is very true. You have to be careful how you engage people, and also be aware that many times if people take the time to comment it is because the have strong feelings - either positive or negative.
Brian Prince, InformationWeek/Dark Reading Comment Moderator


The Business of Going Digital
The Business of Going Digital
Digital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.
Register for InformationWeek Newsletters
White Papers
Current Issue
InformationWeek Tech Digest September 18, 2014
Enterprise social network success starts and ends with integration. Here's how to finally make collaboration click.
Flash Poll
Video
Slideshows
Twitter Feed
InformationWeek Radio
Archived InformationWeek Radio
The weekly wrap-up of the top stories from InformationWeek.com this week.
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.