Comments
Windows 8: 10 Questions For Microsoft's Enterprise Chief
Newest First  |  Oldest First  |  Threaded View
RonRuble
50%
50%
RonRuble,
User Rank: Apprentice
10/25/2012 | 4:18:51 PM
re: Windows 8: 10 Questions For Microsoft's Enterprise Chief
You let him slide on this one (IW: Critics say the new Metro interface will impose a heavy training burden on enterprises. How do you respond to that?
Visser: That's not the feedback that we're getting from our labs. We did usability tests with thousands and thousands of people. What we learned is that if you have novice users, and you give them a touch-based device, you have to show them you have to swipe the display from the edges [to bring up the Start and other menus]. And if you have a non-touch device with mouse, you have to go to the corners. When you give them those two tips, we see that people pick up Windows 8 relatively easy.)

Should have specified, not novice users, working business staff who use computers only at work, and NOT touch screen devices, upgraded desktop PCs using legacy apps like Microsoft Dynamics and the IE 7 version of the corporate customer service app. That's a much more typical business scenario, and one that I fear is a sticking point for many.

I'd like to see follow up on that point.


IT's Reputation: What the Data Says
IT's Reputation: What the Data Says
InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business really views IT's performance in delivering services - and, more important, powering innovation. Our results suggest IT leaders should worry less about whether they're getting enough resources and more about the relationships they have with business unit peers.
Register for InformationWeek Newsletters
White Papers
Current Issue
InformationWeek Government Tech Digest Oct. 27, 2014
To meet obligations -- and avoid accusations of cover-up and incompetence -- federal agencies must get serious about digitizing records.
Video
Slideshows
Twitter Feed
InformationWeek Radio
Archived InformationWeek Radio
A roundup of the top stories and community news at InformationWeek.com.
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.