Comments
All I Want For Christmas Is Less Email
Newest First  |  Oldest First  |  Threaded View
Page 1 / 2   >   >>
lgarey@techweb.com
50%
50%
lgarey@techweb.com,
User Rank: Apprentice
12/17/2012 | 5:31:36 PM
re: All I Want For Christmas Is Less Email
Mike is right -- until social tools federate, forget weaning off of email.

Lorna Garey, InformationWeek Reports
Cara Latham
50%
50%
Cara Latham,
User Rank: Apprentice
12/14/2012 | 10:08:19 PM
re: All I Want For Christmas Is Less Email
Tools like wikis, social media, and online forums is that we also get email alerts whenever something is posted in one of these places (unless we disable it)! Disabling alerts risks the chance that we might not remember to check the communication within these online groups because we are busy checking all of the other email we receive. I fear the cycle is never-ending.
yeomantechnologies
50%
50%
yeomantechnologies,
User Rank: Apprentice
12/14/2012 | 1:14:47 PM
re: All I Want For Christmas Is Less Email
Poor email. Everyone complains, but how soon we forget life before it. It is the only almost 100% compatible, open source, standard in the last 25 years. It is more productive then phone, letters, faxes, and face to face and is one of the primary drivers of the global productivity growth that started in the late 90s. There is no 'replacement' for it -- only better ways to integrate with it. Social networking (internal or external) are trying to break away versus providing a more seemless integration.

My Christmas wish? More discussion about engineering the Universal Inbox.

http://www.informationweek.com...
MyW0r1d
50%
50%
MyW0r1d,
User Rank: Strategist
12/13/2012 | 7:55:37 PM
re: All I Want For Christmas Is Less Email
As an aside for Mr. Carusone, I ordered from Lowe's website and received 3 different delivery date estimates, never received notification that the item was delivered to the store nor was an update visible on the website, and after calling the central customer service number was told they could not track it to call the destination branch store for tracking. Just an opinion, but Lowe's and Mr. Carusone have more pressing issues than social technology to address (supply chain managment comes to mind). Said another way, until they address and stabilize the supporting supply chain system, it doesn't matter the platform they use to distribute the information if it's errant.
MyW0r1d
50%
50%
MyW0r1d,
User Rank: Strategist
12/13/2012 | 7:49:34 PM
re: All I Want For Christmas Is Less Email
I've seen only an increase from social network association. Unsolicited "Like Me" or "Friend Me" requests (I'm talking the 25 year old female presumably from .RU) to status updates inflate the inbox. My SPAM box, which I check for titles because sometimes filters catch legitimate email, triples around this period of the year.
David Berlind
50%
50%
David Berlind,
User Rank: Apprentice
12/13/2012 | 3:21:37 PM
re: All I Want For Christmas Is Less Email
I have to agree with Peter here, to some extent. Social platforms have in them the promise of reducing email overload... but we no one has quite cracked the code on how to do that yet. For example, I follow a lot of wiki groups on our internal wiki. My choices are to enable those groups to update me via email when there's new activity, or not. If I check the email option, I end up with a flood of new email. If leave the email option off, I have to deliberately go visit that group to see what changes might have happened. Neither is ideal. We have an internal twitter like feed. I could keep that up and running on the side of my screen (and all the wiki updates could show up there too). But it's very much like twitter. I only see what's "above the fold." Everything that has scrolled out has no chance of me seeing it. These issues only scratch the surface. There are others. Like I said, I don't think anyone has cracked the code yet on how to make this manageable. I will say though that one feature that would be amazing to have (from our wiki) is an "unsubscribe from thread" button. This button would be in the email and when I click it, it would send a signal back to the wiki to shut off email updates for that thread only. This would come in really handy for those verbose threads that overload my email, but that don't require my attention.
Mike_Acker
50%
50%
Mike_Acker,
User Rank: Apprentice
12/13/2012 | 11:33:19 AM
re: All I Want For Christmas Is Less Email
Filters
use Thunderbird. T/bird makes it easy to set up filters to sort out your email mark it read and file it. you just sift it by date for what you need . You can set retention policy. I only keep junk mail 2 days
PeterG2012
50%
50%
PeterG2012,
User Rank: Apprentice
12/13/2012 | 11:06:29 AM
re: All I Want For Christmas Is Less Email
I think Jonathan's second point is most important. Social platforms have the potential to reduce email, but we already see bad behavior there too. Comments in the discussion thread that add no meaningful content are the 2012 versions of the useless email replies we've all come to know (and dislike). So, inasmuch as possible, we need to help people understand how to make effective use of these technologies...and then tell them to stop sending us email. :)
Deb Donston-Miller
50%
50%
Deb Donston-Miller,
User Rank: Apprentice
12/12/2012 | 10:20:50 PM
re: All I Want For Christmas Is Less Email
I have more email than ever!!! The first IT story I wrote (cough) years ago was a buyer's guide on PC-based email. The gist was that businesses were discovering the value of using such a communications medium, and here were three or four platforms you should consider. Ah, so young, so email-innnocent. A year or two ago I could have written the same story but replaced "email" with "business social networking tools." Those tools are supposed to take the place of so much email, but, as noted here, that's not really happening. At the Enterprise 2.0 Conference in Boston last year, Lowe's CIO Andrew Carusone talked about the need for companies to think about what they should "unadopt" in order to truly make effective use of social technology (http://www.informationweek.com.... Email was one of the things he mentioned. I think he's right--that until we stop using those systems in parallel and redundantly, we'll never truly leverage social's potential.

Deb Donston-Miller
Contributing Editor, The BrainYard
Laurianne
50%
50%
Laurianne,
User Rank: Author
12/12/2012 | 9:16:00 PM
re: All I Want For Christmas Is Less Email
Wikis were supposed to help solve the email problem, so too, IM. But like everyone else here, my email volume keeps going up, not down. Maybe it is human nature to create information in any space we have. The most effective tool I have used to reduce email volume is a group chat room for a small team. However, you can get great cultural pushback on that.Anyone have examples of other strategies/tools that have worked?
Laurianne McLaughlin
InformationWeek
Page 1 / 2   >   >>


The Business of Going Digital
The Business of Going Digital
Digital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.
Register for InformationWeek Newsletters
White Papers
Current Issue
InformationWeek - July 21, 2014
Our new survey shows fed agencies focusing more on security, as they should, but they're still behind the times with cloud and overall innovation.
Flash Poll
Video
Slideshows
Twitter Feed
InformationWeek Radio
Archived InformationWeek Radio
In this special, sponsored radio episode we’ll look at some terms around converged infrastructures and talk about how they’ve been applied in the past. Then we’ll turn to the present to see what’s changing.
Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.