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Microsoft Office 365 Steps On Google Enterprise Ambitions
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AustinIT
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AustinIT,
User Rank: Apprentice
5/18/2013 | 2:18:54 AM
re: Microsoft Office 365 Steps On Google Enterprise Ambitions
Sorry, did I touch a nerve there? You were the one that blasted Michael for his article. And, you are clearly heavily biased for Google. I'm simply trying to bring you back down to earth for a moment.
I'm simply pointing out that if you are gonna throw out all kinds of links to justify your obvious love of Google Apps and how they are taking over the world then at least post something recent, verifiable, and from an unbiased source. Posting stuff from Google and its eco partners is hardly gonna do it.
Yes, Google has many devotees. Yes, some of the stuff they do works well. No, they are not nearly as good or competitive as the Office franchise. THAT, my friend is a fact.
I have used products from both sides and I can tell you hands down I prefer the MS Office products over Google. They just work.
Regarding HIPAA, if Google (as you emphatically state) is HIPAA compliant then why will they not put any skin in the game when it comes to signing BA agreements. That's all I am asking. I do not trust any company to hold my PHI that won't sign up for their share of the compliance responsibility and liability. And, neither should any other company that values PHI. How much of your personal medical history do you have on Google servers?
AustinIT
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AustinIT,
User Rank: Apprentice
5/17/2013 | 7:53:16 PM
re: Microsoft Office 365 Steps On Google Enterprise Ambitions
Oh what am I going to do with you and those articles you site as your validation of Google's success. Let's start with the first link. Written about a year ago and contains mainly quotes from Google's Sundar. Hardly a factual piece. Says nothing to substantiate the 5000 a day conversion ratio.

The second link was from an article written nearly two years ago by a Google Apps reseller. Again, hardly a factual piece based on a very small sampling of 2000 companies that have implemented bits and pieces of Google Apps. Mainly Gmail and Calendar it seems.

The last is from Gartner? Really? They are so well "respected" for their opinions now aren't they.

Geez, you gotta do better with the numbers validation than that. The fact is that Office365 is going to win out in the end no matter how hard Google tries. They are just not relevant at the end of the day when it comes to getting serious work done without a lot of hassle in making it all work. I actually read many of the forum comments for those articles and they were not too sympathetic to Google.

Why won't Google sign HIPAA Business Associate agreements with their customers?

Chao
AustinIT
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AustinIT,
User Rank: Apprentice
5/17/2013 | 3:30:17 AM
re: Microsoft Office 365 Steps On Google Enterprise Ambitions
Do you understand the difference between AD and LDAP? In particular, a system that just does a simple LDAP query and sync? Hint they are not one and the same. Not even close.

Using Google Apps and their AD sync tool in an AD environment might work ok for a simple deployment with one or two administrators and a single Domain/Forest. But, start scaling that out to larger organizations with multiple Domains, separate divisions, linked partners, and the need to delegate AD functions, sync directories, user account and email account (de)provisioning, Single Sign On, IM, Video chat, conferencing, UC, presence, and the multitude of other functions that rely on the AD database (and changes to it) and you will begin to see the boggy mire that you wade into when trying to use Google Apps in that environment. As is usual with the Google ecosystem, you have to rely (and spend) heavily on third party tools to fill in the gaps that Google misses. It gets more expensive and more complex to administer the more you try to integrate the two. Take that up a notch to hybrid deployments and you begin to see why it makes no sense to rely on Google tools for that level of integration with AD.

You should "actually" read the HIPAA Privacy rule. It does, in fact, require the signing of written contractual agreements between a "covered entity" and any "Business Associate" that has access to PHI. There are civil money penalities as well as criminal penalties for non-compliance. And the fines can be quite large so it isn't really worth it anymore to skirt compliance. If you use Gmail to transmit PHI you are in violation of the Rule. If you use Google Drive to store PHI - and that data is accessed by anyone outside of your covered written agreement - then you are in violation of the Rule. Google won't have your back on any of those issues. Need I go on? Health Care companies (that are actually concerned about compliance) are hesitant to entrust Google with their communications and their data because Google will not execute a BA agreement in writing. So, you should be asking why Google won't put their skin in the game. Microsoft will.

Like I said, Google makes all of their money in the advertising business. Any data traveling thru their networks is used in some fashion toward that end. You might not see ads presented in Google Apps for business. But you darn well see targeted ones follow you around the web. I wonder where that "insight" comes from?

I love it when people try to defend their position that Google is in the Enterprise software business. They haven't made a dime in profit off their efforts. Their tools come and go like the seasons - so CIO's have become very wary of trying to build a roadmap for their organizations based on Google tools lest they get tossed out for incompetance.

5000 businesses a day are converting to Google Apps you say? Why that's 1.8 million a year. You sure about that number or did it just magically appear in front of you?

You have to wonder why a company of Google's size would wage war against Microsoft in the Enterprise space with an ever changing toolset that makes no money for the company. What is their real purpose in getting people to use their services? I think we know that answer.

This has been fun and I guess we'll see what happens down the road.
AustinIT
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AustinIT,
User Rank: Apprentice
5/15/2013 | 5:36:56 PM
re: Microsoft Office 365 Steps On Google Enterprise Ambitions
Your two counterpoints don't quite measure up:
First, Google Apps has an LDAP sync component which is a "one way" sync. From AD to Google. It is not a true Active Directory integration whereby anyone using Google Apps could fully take advantage of what Active Directory does for an organization, its IT assets, and its users. Office365 IS fully integrated with all the good things that AD does for an organization running the MS stack, Office, etc.
Second, the key thing about HIPAA is that it "requires" organizations to sign Business Associate agreements between the keeper of PHI and their providers who have access to that data. Microsoft via Office365 executes such agreements in writing. Google, to my knowledge, still does not.
Google is in the advertising business. Not, in the Enterprise software business. One only needs to understand where they get their bread buttered to understand where their key interests are focused. Take Gmail for instance, it has already been proven that they scan every email for keywords and then use that info to market to you. I cannot get too excited about basing my business on a company that uses its tools to constantly harvest data about us and then use it to constantly pitch to us.
AustinIT
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AustinIT,
User Rank: Apprentice
5/14/2013 | 10:58:04 PM
re: Microsoft Office 365 Steps On Google Enterprise Ambitions
Office 365 is an outstanding service that, coupled with Office, is a true powerhouse. MS doesn't need to defend it (currently). But, MS is just being MS by heading off any threat to its dominance early on and with force. Can't blame them cause their competitors do the same in markets where their products are doing well.


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