Comments
ITIL's Next Chapter
Threaded  |  Newest First  |  Oldest First
Lorna Garey
50%
50%
Lorna Garey,
User Rank: Author
10/24/2013 | 6:48:22 PM
re: ITIL's Next Chapter
The phrase: "next year, we're looking for fair value for our products and investments." Sounds like "yes, we're raising prices" -- but isn't getting companies to use ITIL like pulling teeth already?
Lorna Garey
50%
50%
Lorna Garey,
User Rank: Author
10/25/2013 | 6:48:22 PM
re: ITIL's Next Chapter
Ahem ... the crickets around here tend to prove my point, I think.
cbabcock
50%
50%
cbabcock,
User Rank: Strategist
10/25/2013 | 10:56:19 PM
re: ITIL's Next Chapter
ITIL was a highly systematic approach to implementing sound, best practices in the data center. To some extent, critics have dismissed it as no longer relevant as IT staffs struggle with continuous integration and DevOps. ITIL doesn't fit cloud computing patterns, they say. I wouldn't throw out the baby with the bath water quite so quickly. ITIL, or something that looks a lot like it, will be needed in the new environments.


IT's Reputation: What the Data Says
IT's Reputation: What the Data Says
InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business really views IT's performance in delivering services - and, more important, powering innovation. Our results suggest IT leaders should worry less about whether they're getting enough resources and more about the relationships they have with business unit peers.
Register for InformationWeek Newsletters
White Papers
Current Issue
InformationWeek Must Reads Oct. 21, 2014
InformationWeek's new Must Reads is a compendium of our best recent coverage of digital strategy. Learn why you should learn to embrace DevOps, how to avoid roadblocks for digital projects, what the five steps to API management are, and more.
Video
Slideshows
Twitter Feed
InformationWeek Radio
Archived InformationWeek Radio
A roundup of the top stories and trends on InformationWeek.com
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.