What Google Glass Can Teach IT
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User Rank: Strategist
2/26/2014 | 9:24:33 AM
Re: Consider the User
A great point is made, I agree.  Perhaps corporate IT should stop calling the recipients (or consumers) of their software users and begin calling them customers.  That may be step one to changing some thought patterns.
User Rank: Author
2/24/2014 | 8:11:02 PM
It's true, technology advances once flowed from business space to the consumers market, and now, that relationship has largely reversed. But the pendulum may well swing again -- to a place where application development flows both ways. There's a good chance Google Glass will find itself in that position because of its novel nature.  It's main advantage seems to be hands-free access to information.  That could help doctors to airline mechanics to building inspectors.  It's hard to know, and one of the reasons why the need for a killer app, like Lotus for the PC may not be as relevant for Google Glass.

User Rank: Author
2/24/2014 | 7:53:08 PM
Re: Consider the User
Angry Birds is an apt example -- how many similar games launched and flopped at the same time as Angry? A lot of what passes for tech innovation is just mass experimentation, and we see the hits and most of us never see the miserable failures or even really close misses. Does corporate IT have enough room for failure to really innovate?
User Rank: Ninja
2/24/2014 | 7:47:42 PM
Re: Consider the User
A really great point is made here about business versus consumer applications. 

For whatever reason, business IT software is needlessly complicated. It's no wonder, then, why companies like Basecamp are so successful. Basecamp has been able to bring really easy project management software to people. They don't necessarily cater to larger organizations - they aren't interested in building that type of feature set. 

But all the same, why can business software be simplistic?
Marilyn Cohodas
Marilyn Cohodas,
User Rank: Author
2/24/2014 | 5:07:08 PM
What will the killer app for Google Glass be?
I'm not sure it will be a design team that will necessarily be the source of the killer app for Google Glass. The PC was nothing more than a glorified typewriter until Lotus invented the spreadsheet. What will be the killer app for GG? I think it's too early to tell. 
Drew Conry-Murray
Drew Conry-Murray,
User Rank: Ninja
2/24/2014 | 10:27:54 AM
Consider the User
Your point is really well taken. I've used some business apps that feel like no human being had actually sat down in front of it to try it. Luckily I've also worked with some that are simple and intuitive, so I know it can be done.

It seems like an obvious step, but I wonder how many times a project team gets someone who has no experience with the application to sit down and work through it. If you've been working deeply and intently on a project, it's hard to see it from the eyes of someone who has no experience with it, but that view is crucial.

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