New York Transit Agency Awards IBM $65 Million IT Services Contract
IBM Global Services will operate systems that manage fare collection, crew schedules, procurement, and contracts, as well as a massive database that tracks parts for subways, buses, and other equipment.
IBM says it won a five-year, $65 million contract to manage IT services for New York City's Metropolitan Transit Authority, the agency that operates regional subway, train, and bus lines, and manages bridges and tunnels linking the city's five boroughs.
Specifically, IBM Global Services will manage a data center that handles MTA's fare-collection system, one of the largest in the world. IBM also will manage the systems running other key back-end applications, including the massive database that tracks parts for subways, buses, and other equipment, as well as the applications that oversee crew schedules, procurement, contracts, and other tasks. IBM will establish a disaster-recovery site at a company facility outside New York City. IBM headquarters are located in Armonk, N.Y., a suburb north of the city.
MTA is the largest transportation network in North America, serving a region of 14.6 million people and covering 5,000 square miles, including New York City, Long Island, southeastern New York state, and Connecticut. The agency's subways, buses, and railroads collect 2.4 billion fares a year. That's about one in three mass-transit users and two-thirds of rail riders in the United States. Its bridges and tunnels carry nearly 300 million vehicles annually, the most of any bridge and tunnel authority in the nation.
2014 Next-Gen WAN SurveyWhile 68% say demand for WAN bandwidth will increase, just 15% are in the process of bringing new services or more capacity online now. For 26%, cost is the problem. Enter vendors from Aryaka to Cisco to Pertino, all looking to use cloud to transform how IT delivers wide-area connectivity.
The UC Infrastructure TrapWorries about subpar networks tanking unified communications programs could be valid: Thirty-one percent of respondents have rolled capabilities out to less than 10% of users vs. 21% delivering UC to 76% or more. Is low uptake a result of strained infrastructures delivering poor performance?
Join us for a roundup of the top stories on InformationWeek.com for the week of December 14, 2014. Be here for the show and for the incredible Friday Afternoon Conversation that runs beside the program.