News
News
3/24/2006
04:20 PM
Connect Directly
RSS
E-Mail
50%
50%

Another Laptop Gone

Fidelity Investments said last week that an employee's laptop stolen during an off-site business meeting contained the personal information--names, addresses, Social Security numbers, and more--on as many as 196,000 Hewlett-Packard employees who have Fidelity retirement accounts. Fidelity says it generally limits the taking of confidential data outside of Fidelity except when it's specifically needed for client meetings.

Fidelity, which provides financial services for about 21 million people, says it hasn't detected any misuse of the information and that safeguards in place may prevent misuse. The application with the data had a temporary license that has expired, so the data would be difficult to interpret and "generally unusable," a spokeswoman says. And the company is requiring additional authentication to access the affected HP accounts.

But Fidelity still did the drill that's become familiar to data-losing companies: It notified HP employees affected and set up a phone line and an area on the Fidelity Web site for them; notified the three big credit-reporting bureaus; offered free credit monitoring; and promised reimbursement for related account losses.

The list of victims of lost laptops stretches from the University of California at Berkeley to the Justice Department to Bank of America and MCI. It's beginning to feel like if you haven't been stung by a stolen laptop yet, your number just hasn't come up.



Comment  | 
Print  | 
More Insights
IT's Reputation: What the Data Says
IT's Reputation: What the Data Says
InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business really views IT's performance in delivering services - and, more important, powering innovation. Our results suggest IT leaders should worry less about whether they're getting enough resources and more about the relationships they have with business unit peers.
Register for InformationWeek Newsletters
White Papers
Current Issue
InformationWeek Must Reads Oct. 21, 2014
InformationWeek's new Must Reads is a compendium of our best recent coverage of digital strategy. Learn why you should learn to embrace DevOps, how to avoid roadblocks for digital projects, what the five steps to API management are, and more.
Video
Slideshows
Twitter Feed
InformationWeek Radio
Archived InformationWeek Radio
A roundup of the top stories and trends on InformationWeek.com
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.