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9/4/2008
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Google Chrome's Shine Dimmed By Bugs

Issues include laptops failing to sleep while Chrome runs, network errors related to proxies, lack of SSL client authentication support, and inability to remove Most Visited sites entries.

Google's new Chrome browser has many technical issues that need to be addressed. That's hardly surprising for beta software, but it's causing user frustration nonetheless.

The company officially released the Web browser in beta on Tuesday to much fanfare complete with examples of how fast and secure the software is compared to Microsoft's Internet Explorer, Mozilla's Firefox, and even Apple's Safari. But almost as soon as it was available, complaints about Chrome's compatibility began to crop up.

Google has posted a page of known Chrome issues. These include laptops failing to sleep when running Chrome, various network errors related to proxies, lack of support for SSL client authentication, inability to remove entries from the Most Visited sites page, and issues with Google Calendar, Docs, and Spreadsheet.

InformationWeek Reports

Many Chrome users trying to view Facebook pages have reported problems, for example.

"So many issues I can't believe this even came from Google," someone posting to Google Groups under the name "Jill" complained.

Would-be Google Chrome users have reported difficulties installing the new browser while running anti-virus software from Kaspersky and Zone Alarm. Google is working to address the issue and recommends disabling problematic security software before trying to install Chrome.

Users of Symantec Endpoint Protection have also reported problems. Google says that it is investigating the issue.

Google Chrome appears not to install correctly at companies behind a proxy requiring authentication. Google is aware of the issue and is investigating.

Many Chrome users have reported being unable to scroll up while using a Synaptics TouchPad on both Windows XP and Windows Vista operating systems. As with other issues, Google said it is looking into the problem.

Chrome also appears to have issues with Java applets, particularly POGO.com games. A help guide on Google's message boards suggests using Java 6, Update 10, because Chrome does not support older versions of Java.

Users of Windows XP x64 are reporting Chrome crashes. Google hasn't yet acknowledged whether this is an issue for all XP x64 users.

Such difficulties appear not to have dampened everyone's enthusiasm for Google's new Web browser, however. As someone posting in Google Groups' Google Chrome Help group under the name "day-dreamer" put it, "As Chrome is relatively new, I suppose such problems are inevitable but I really hope the Chrome team can look to this as I would really love to make Chrome my default browser in the near future."

Internet users with a low tolerance for unfinished software would be well advised to temper their expectations of Chrome, at least for the next few beta releases.

If you haven't seen Chrome in action yet, take a spin through our Google Chrome image gallery and have a look at the browser that's being touted as a game-changer.

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