InformationWeek
Business Innovation Powered By Technology
Powered by InformationWeek Business Technology Network
Topics:
Apple Unvarnished
Apple Overwhelmed By iPhone 2.0 Update
About an hour (on the West Coast) after Apple released the iPhone 2.0 software update, its support forum is filled with complaints about bricked iPhones (at least they can make emergency calls). After 32 minutes on hold with Apple phone support, all representatives are still busy. It was about 15 minutes ago that the automated voice on the line said the next representative would be available in two minutes. Someone posting in the Apple support forum who did manage to contact an Apple support person reported, "The tech said that Apple's server has shut down because of the huge surge of people who are updating their phones. They are now working on it, he said." The downside of a closed system like the iPhone is that you're at Apple's or AT&T's mercy when things go wrong. « Live Report! 3G iPhone Activation Process Takes Forever | Main | Startup Develops Single, Simple Interface To Cloud Services » |
| Sign Up Now For InformationWeek News Alerts |
This is a public forum. United Business Media and its affiliates are not responsible for and do not control what is posted herein. United Business Media makes no warranties or guarantees concerning any advice dispensed by its staff members or readers.
Community standards in this comment area do not permit hate language, excessive profanity, or other patently offensive language. Please be aware that all information posted to this comment area becomes the property of United Business Media LLC and may be edited and republished in print or electronic format as outlined in United Business Media's Terms of Service.
Important Note: This comment area is NOT intended for commercial messages or solicitations of business.
