Commentary

BlackBerry Bold Yanked From Store Shelves

At this point, things can't look much worse for the much-delayed BlackBerry Bold. Network operator Orange in the U.K. has instructed employees to stop selling the device because of software issues.

At this point, things can't look much worse for the much-delayed BlackBerry Bold. Network operator Orange in the U.K. has instructed employees to stop selling the device because of software issues.


More Mobility Insights

White Papers

More >>

Reports

More >>

Webcasts

More >>

This does not bode well for the Bold, which, at this point, appears to be boldly going nowhere. Orange sent an internal memo to its retail stores about the Bold that reads:

Following reports of software issues with the BlackBerry Bold handset across a variety of mobile operators, Orange has decided to act in the interest of its customers by suspending shipments of the device in the UK. We are currently awaiting feedback from RIM as to when an industry-wide fix for these issues will be in place, and expect this suspension to be an interim measure. We apologize for any inconvenience this issue may cause you. BlackBerry/RIM are doing everything they can to resolve this issue and will be completing full testing and validation to ensure future handsets do not have any quality issues. This may take a couple of weeks so it's up to us to do what's best for our customers.

Eep.

Here we are, nearly five months after BlackBerry announced the Bold smartphone, and it still isn't for sale in the United States. RIM co-CEO Mike Lazaridis recently said that the Bold has been delayed in the United States due to continued testing with network operator AT&T. Perhaps AT&T is being more thorough in its testing than Orange and other operators were. Either way, for the device to be pulled from store shelves overseas -- and be kept from store shelves entirely in the U.S. -- is not a good sign for the Bold.

Whatever the problems are, there are plenty of RIM fans in the U.S. eagerly awaiting the Bold's arrival.


Related Reading




Currently we allow the following HTML tags in comments:

Single tags

These tags can be used alone and don't need an ending tag.

<br> Defines a single line break

<hr> Defines a horizontal line

Matching tags

These require an ending tag - e.g. <i>italic text</i>

<a> Defines an anchor

<b> Defines bold text

<big> Defines big text

<blockquote> Defines a long quotation

<caption> Defines a table caption

<cite> Defines a citation

<code> Defines computer code text

<em> Defines emphasized text

<fieldset> Defines a border around elements in a form

<h1> This is heading 1

<h2> This is heading 2

<h3> This is heading 3

<h4> This is heading 4

<h5> This is heading 5

<h6> This is heading 6

<i> Defines italic text

<p> Defines a paragraph

<pre> Defines preformatted text

<q> Defines a short quotation

<samp> Defines sample computer code text

<small> Defines small text

<span> Defines a section in a document

<s> Defines strikethrough text

<strike> Defines strikethrough text

<strong> Defines strong text

<sub> Defines subscripted text

<sup> Defines superscripted text

<u> Defines underlined text

InformationWeek encourages readers to engage in spirited, healthy debate, including taking us to task. However, InformationWeek moderates all comments posted to our site, and reserves the right to modify or remove any content that it determines to be derogatory, offensive, inflammatory, vulgar, irrelevant/off-topic, racist or obvious marketing/SPAM. InformationWeek further reserves the right to disable the profile of any commenter participating in said activities.

Disqus Tips To upload an avatar photo, first complete your Disqus profile. | View the list of supported HTML tags you can use to style comments. | Please read our commenting policy.
T-Shirt Giveaway T-Shirt Giveaway: Each week we're selecting one great comment from our readers. The author of the comment will receive an InformaitonWeek Community t-shirt. So get posting!
Subscribe to RSS

Resource Links