Google Sync, which lets users sync Google's Gmail, calendar and contacts data with their smartphones, is apparently experiencing a glitch. Google has acknowledged the issue and says it is working on a fix.Complaints of spotty Sync services were first reported over the weekend. Things got significantly worse today, forcing Google to react and let users know how it is responding the situation. The problem is preventing some smartphone users from properly syncing their email, contacts and calendar data between the cloud and their devices. On most devices, Google Sync uses the Microsoft Exchange ActiveSync protocol. Right now, Sync still works for Android and BlackBerry OS, but iPhone, WinMo and S560 are down for the count.

Google employee Doublas G said the following on the Google Mobile Help Forum site:

Hi everyone,

More Internet Insights

White Papers

• Creating the Enterprise-Class Tablet Environment - by Yankee Group
• How To Regain IT Control In An Increasingly Mobile World - by BlackBerry

More >>

Reports

• How Google+, Facebook Impact Corporate Strategy: Social Media and IT at a Crossroads
• Strategy: Enterprise Social Network Buyer's Guide

More >>

Webcasts

• Maximize ROI with Database Consolidation onto Private Clouds
• Outsourcing Security: What Every Potential Cloud Security Customer Should Know

More >>

As many of you have noticed, Google Sync is having some difficulties due to an extended problem with one of our datacenters. This has been going on over the weekend, but it's got significantly worse today, so I'm just letting everyone know what's happening.

None of your information has been lost, and you will still be able to get your data through Sync, but you will find that Push isn't working very well. This is because we're batching up fetch requests to be able to cope with the traffic we're seeing while this problem is ongoing. As soon as we've got the problem fixed, push should seamlessly start working properly again.

We're working flat out to get this fixed, but unfortunately we don't have an ETA at the moment. We're doing everything we can to improve the situation in the meantime, and I'll post here again when I have more news.

Finally, I want to apologise to everyone - we're feeling your pain too, and we will get this sorted out as soon as we can.

Douglas

The caveat emptor of this whole episode, of course, is that Sync is another one of Google's famous "beta" services. In other words, if you're trusting this beta service for your business, you might want to remember that teeny little detail before firing off an angry email.

[Via TheUnwired]