Network Computing put nine suites through rigorous testing. Its Editor's Choice got the winning bid for satisfying the needs of both business analysts and IT staff with its simulation capabilities and standards support. Find out which offering it was.
This scenario let us evaluate a variety of feature sets and functionality across what appeared to be disparate technologies (see "How We Tested," for more details).
During our evaluation, we acted as both IT staffer and business analyst: For you IT pros, we evaluated features such as platform support, architecture, administrative capabilities, and integration with application infrastructure and identity-management systems. For you business analysts, we examined reporting and analysis features and the ease with which process owners might model and simulate processes. We collaborated with our sister publication Intelligent Enterprise on each product tested. For a more business-analyst focus on the BPM offerings, watch for the review of these products in Intelligent Enterprise's August issue (see www.intelligententerprise.com).
We noted similarities to both workflow and EAI (enterprise application integration), but make no mistake: BPM is neither glorified EAI nor workflow on steroids. Although it takes advantage of both, a winning BPM strategy requires features and functionality not found in either. Simulation, reporting and analysis, process management, modeling and rules administration are among the differentiators.
You can't win at BPM unless you integrate with your enterprise applications and leverage existing infrastructure investments. Our deployments were standalone, but we took note of architectural choices that might limit enterprise options.
The Business of Going DigitalDigital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.