Re: Microsoft will siphon off lower end of market
I agree. It won't take very many Salesforce customers away, but it will certainly stop many from becoming Salesforce customers in the first place. There's nothing like having everything come from the same vendor. But, no doubt Salersforce will make sure that is designed to do one other thing seamlessly - and that is to absorb Dynamics CRM Online customers and files into their system, if for any reason and at ant time the customer decides it's in his best interest to make the change. By having two good choices, the customer can only benefit.