UPMC, a $10 billion a year healthcare provider and insurer, has an explicit goal to drive revenue with its IT innovations. The IT organization's top priority is to improve patient care and lower healthcare costs, but UPMC (formerly University of Pittsburgh Medical Center) also partners with tech vendors and invests in tech startups to create new products to sell to other healthcare providers. At its Technology Development Center, more than 100 people work full time to develop technologies to serve UPMC clinicians, patients and other operations -- and then market what they develop as commercial products. This Q&A session will explore the practical realities of how to drive IT innovations and when it's worth trying to commercialize them.
Speakers: Dan Drawbaugh, Senior VP and CIO, UPMC; Rebecca Kaul, President, UPMC Technology Development Center
Interviewer: Chris Murphy, Editor, InformationWeek
Every new wave of technology creates rumors of the CIO's and IT organization's imminent demise. Digital business is no exception. The CIO and IT organization aren't going anywhere, but their roles are changing. In this session, the leader of Accenture's digital business practice will focus on the future of the CIO and IT organization in a digital enterprise, using case examples from a range of industries and geographies. How do the IT organization's role and contribution change? Where does IT play and create value in a world of BYOD, cloud services, data analytics and social networking? Why should companies increase their investments in IT for this digital world?
Speaker: Mark McDonald, Managing Director, Accenture
Sometimes "big data" is a big misnomer. Not every organization will amass petabytes of information, but that doesn't mean they can't take advantage of the latest big data technologies. But there are also cases where large scale is best handled by a conventional database. How can you tell which tool is right for the task at hand? In this panel session, executives on the front lines of data-driven decision-making will discuss their breakthrough applications and the technologies that make them tick, as well as the cases when conventional data technologies do just fine.
Moderator: Doug Henschen, Executive Editor, InformationWeek
Panelists: Bryson Koehler, Executive VP and CIO, The Weather Company
Andrew Robbins, CEO, Paytronix
The InformationWeek Conference and Elite100 Awards takes place during Interop Las Vegas, the largest independent and comprehensive gathering of IT professionals. This year it will be held at Mandalay Bay Resort and Casino in Las Vegas. All InformationWeek Conference attendees are welcome to attend Interop keynotes and visit the exhibit floor.
Lynden Tennison was named senior vice president and chief information officer of Union Pacific Corporation in February 2005. In his position, Tennison is responsible for organizing and managing the development, implementation and operation of Union Pacific Railroad's information and telecommunications technologies.
Before his promotion, Tennison was vice president of Information Technologies and chief technology officer for Union Pacific Railroad. Tennison was named to that position in 2001 and had responsibility for the application systems and architectures for the entire company. From 1998 through 2001, Tennison was president and chief executive officer of Nexterna, a technology subsidiary of Union Pacific. Nexterna develops applications and hardware solutions for the mobile asset marketplace.
Prior to joining Union Pacific in 1992, Lynden spent five years with American Airlines' SABRE division and was responsible for the Knowledge Systems organization. From 1979 through 1987, Lynden worked on various management and technical capacities for AT&T and Southwestern Bell Telephone.
Tennison has a bachelor's degree from the University of Texas at Arlington. He is married to Sue Tennison and has one daughter, Victoria Tennison. He is a member of the Board of Directors for several Corporation Boards and is involved in both church and community activities.
Filippo Passerini is Group President, Global Business Services (GBS) and Chief Information Officer responsible for delivering more than 170 services and solutions to Procter & Gamble's employees worldwide.
Under Filippo's leadership, the GBS organization has created a business model that is considered unique and progressive in the Shared Services industry. The organization's focus is on transforming the way business is done, driving growth, value, and competitive advantage for P&G. Innovative in structure, scope, and philosophy, GBS has saved the company more than one billion dollars to date.
GBS has been recognized three times as one of the Ten Most Admired Shared Services Organizations. In 2009, the Shared Service and Outsourcing Network awarded GBS as the Best Mature Outsourced Services Delivery. Filippo has also received numerous awards for CIO excellence and IT leadership, including the 2006 and 2008 Shared Service Thought Leader of the Year, the 2010 NASSCOM Excellence in IT award, Information Week's Chief of the Year, as well as being named a Breakaway Leader by CIO Executive Summit. In 2010, he was inducted into the CIO Hall of Fame. Most recently, Filippo was presented with the George Washington Carver Leadership Award by Tuskegee University.
Filippo has more than 30 years experience with P&G and has held leadership roles in the UK, Latin America, Greece, Italy, Turkey, and the United States. Filippo attributes his business and personal style to a lesson learned while playing competitive chess as a teenager: "You can think and anticipate as much as you want, but you can only think so long, and the clock is ticking. At some point you have to make a move."
A native of Rome, Filippo earned his Doctorate in Statistics & Operating Research. Filippo sits on the Board of Directors for United Rentals, the largest equipment rental company in the world. He resides in Cincinnati with his wife and has three children.
Randy Mott is GM Vice President and Chief Information Officer, effective February 27, 2012. His most recent position was executive vice president and chief information officer of Hewlett-Packard, where he was responsible for the global information technology (IT) strategy and all of the company's IT assets. This included company-wide application development, data management, technology infrastructure, data center operations and telecommunication networks worldwide.
Mott's vision and leadership approach has garnered him global recognition in leading transformational initiatives focused on optimizing IT as a business. In June 2007, he received the "Roger Milliken Career Achievement Award" from the Voluntary Interindustry Commerce Solutions Association for his dedication and contributions to enabling the retail and consumer-focused industries through the creation and implementation of supply chain standards and best practices.
Previously, Mott was senior vice president and chief information officer for Dell, Inc., which he joined in 2000. He was responsible for managing that company's global IT infrastructure, which included the backbone of its extensive Internet and web-based capabilities. Mott significantly enhanced the company's IT executive talent and focused the organization on global, scalable and common systems.
Prior to Dell, Mott spent 22 years at Wal-Mart Stores Inc., where he held a variety of technical and management positions and pioneered retail and supply-chain systems automation. In 1994, Mott was named senior vice president and chief information officer. For the next six years, Wal-Mart almost tripled in revenue and its IT group earned a "best-of-class" reputation as it cost-effectively leveraged global and common IT systems. In 1996, Mott was promoted to Wal-Mart's executive committee and in 1997 InformationWeek named him "Chief of the Year."
Mott has a bachelor of science in mathematics from the University of Arkansas, Fayetteville. In 2005, he was named in the Fulbright College Alumni Academy as a Distinguished Alumni.
Jim Hagemann Snabe was appointed co-CEO of SAP alongside Bill McDermott in February 2010. In this capacity, and as a member of the SAP Executive Board and Global Managing Board, Jim Hagemann Snabe focuses on developing and executing SAP's strategy together with Bill McDermott. The co-CEOs strengthen relationships with customers and partners, drive SAP's innovation portfolio across all markets, and ensure operational excellence across the company.
Jim Hagemann Snabe joined SAP in 1990 and has been a member of the SAP Executive Board since July 2008. Since 1990, he has held various management roles in consulting, sales, and development. Beginning as a consultant with SAP Denmark, he quickly went on to lead the local consulting practice. Jim Hagemann Snabe briefly moved to IBM Denmark in 1994 and rejoined SAP in 1996 as managing director (MD) of SAP Sweden, successfully developing this market over the following three years. He was then appointed MD of the SAP Nordic region, and became a member of the SAP EMEA management team.
In 2002, Jim Hagemann Snabe was asked to join the company's global development unit to bring product development efforts closer to the market. As senior vice president and chief operations officer of SAP's business solution group, he was responsible for the design and creation of the flagship enterprise resource planning software, SAP ERP, as well as SAP solutions for financial and public services industries. Later, Jim Hagemann Snabe led SAP's industry business unit, and was responsible for creating industry-specific solutions for more than 24 industry segments. In 2006, Jim Hagemann Snabe was appointed corporate officer of SAP AG, and subsequently was named a member of the Executive Council.
Jim Hagemann Snabe's views about the role which leaders and IT need to play in creating sustainable growth and responsible business strategies has been strongly shaped by his commitment to environmental and humanitarian issues. His management style is influenced by his interest in classical music, and inspired by leaders like the famous conductor Benjamin Zanders. Long distance running keeps him fit in body and mind, as a way to clear his thoughts and allow new ideas to form.
He is a member of the board of Thrane & Thrane A/S in Denmark - a role which keeps him abreast of new trends in IT, globalization and leadership. In addition, he has also joined the board of directors of Bang & Olufsen Holding A/S in Denmark - a globally well recognized company for high end technology and outstanding design.
Snabe received a master's degree in operational research from the Aarhus School of Business in Denmark. He lives with his family in Copenhagen, Denmark.
As the world's leading provider of business software, SAP is an over Ã¢â€šÂ¬64 billion company with more than Ã¢â€šÂ¬14 billion in revenue in 2011. SAP's more than 55,000 employees and its vast ecosystem enable 183,000 customers of all sizes in more than 24 industries and 120 countries worldwide. SAP AG is headquartered in Walldorf, Germany, where Snabe is based.
Paul Mascarenas is chief technical officer and vice president, Ford Research and Innovation. He leads Ford's worldwide research organization, overseeing the development and implementation of the company's technology strategy and plans.
Prior to his current role, Mascarenas served as vice president of Engineering for Global Product Development, with responsibility for engineering the car, truck, SUV and crossover vehicles for Ford Motor Company brands. He also was instrumental in the development and implementation of the global Ford brand 'DNA'.
Since joining Ford in 1982, Mascarenas has amassed extensive experience in product development, having held various positions in product planning, program management, body engineering and powertrain while on assignments in Germany, the United Kingdom and the United States. He was appointed a company vice president in January 2005 and has held his current position since January 2011.
Mascarenas holds a Mechanical Engineering degree from the University of London, King's College in England. He is a Fellow of the Institution of Mechanical Engineers, an SAE International Fellow and serves as a member of the FISITA Honorary Committee.
Michael Lock oversees the Americas Sales and Operations organization for Google's Enterprise division. Since joining Google in 2005, Michael has helped rapidly expand Google's footprint within the global Enterprise marketplace. Currently, he is responsible for teams driving customer acquisition of Google's Enterprise offerings in the product areas of Search, Maps, Earth, Apps and Postini.
A 25-year veteran of the enterprise information technology industry, Michael began his career at IBM where he held roles in the general systems and enterprise systems divisions. He moved to Silicon Valley as a sales and marketing executive for Oracle in the 90's and subsequently, took positions in several Silicon Valley start-ups. Michael played a pivotal role in the success and eventual acquisition of Virage, a pioneer of multimedia search and content management software.
Michael holds a bachelor's degree in business administration from Wilfrid Laurier University in Waterloo, Ontario, Canada.
Nicholas Colisto is a senior IT executive with over 26 years of experience delivering innovative technology-enabled business solutions in the consumer products, pharmaceutical, software, and construction industries. Throughout his career, he has led large transformational initiatives using technology to drive business value. Colisto serves as the vice president and chief information officer at Hovnanian Enterprises Inc., a large national homebuilder.
Prior to joining Hovnanian, he held IT leadership positions at global organizations including Pepsi-Cola, Priceline.com, Hyperion Solutions, Boehringer-Ingelheim, and Bayer Corporation.
Colisto is very active in the education, IT, and health-care communities. He lectures at Columbia University's CIO Institute. He serves on the academic advisory boards at Rutgers University and Brookdale Community College. He taught as an adjunct professor in IT at Manhattanville College in New York at the graduate level for several years and also served on the school's advisory board.
He is a member of the governing body for Evanta's CIO executive summits in New York and New Jersey and is a regular speaker. Colisto is a repeat guest on CIO talk radio, where he shares best practices on IT leadership and innovation. He is a member of the Society for Information Management (SIM) and serves on its governing body for CIO leadership summits.
Colisto also serves on the foundation board of trustees for Bayshore Community Hospital, part of the Meridian Health Network.
He is the recipient of several industry awards, including the 2011 InformationWeek Top 250 and the 2011 Computerworld Premier 100 IT Leaders. Colisto is the author of The CIO Playbook.
He lives with his wife and two children in Marlboro, New Jersey.
Matt Manzella has more than 20 years of experience spanning the practices of finance, technology, consulting and innovation. Currently Matt is a director at Allstate Insurance Company and leads the Technology Innovation group, which is responsible for engaging employees to develop innovative solutions to big problems by leveraging game mechanics, crowdsourcing, and rapid prototyping and testing of concepts. Prior to joining Allstate in 2005, Matt worked for Capgemini Consulting for 12 years. Matt earned both a BA and an MBA from the University of Illinois at Urbana-Champaign.
Clay Bavor leads product management for some of Google's most popular cloud-based applications including Google Docs, Drive and Google Apps for business, education and government. Clay joined Google in 2005, and has been involved with number of projects across the company, including in search and ads. Most recently, Clay led the integration of the AdMob acquisition. Prior to that, Clay managed Google's European product management and engineering teams for advertising products and was responsible for building key parts of Google's search ads serving systems. A native of Los Altos, California, Clay studied Computer Science at Princeton University. When not working on Google's apps, Clay enjoys taking photos and reading books
Anthony Bettini is the CEO and part of the founding team at Appthority, The Authority in App Security. His professional security experience comes from working for companies like Intel, McAfee, Foundstone, Guardent, Bindview and Netect. Anthony joined McAfee through its acquisition of Foundstone, where he was the research manager. After the acquisition, Anthony managed the Foundstone, Entercept (HIPS), threat intelligence (MTIS), network access control (NAC) and compliance teams with McAfee Avert Labs. Anthony's presentations have been delivered at such conferences as RSA Conference, FOCUS, NISSC, FIRST, SyScan and the CARO Workshops. Anthony has published new vulnerabilities found in Microsoft Windows, ISS Scanner, PGP, Symantec ESM and other popular applications. In addition to contributing to a handful of security books, Anthony was also the technical editor for Hacking Exposed 5th ed., the best-selling computer security book of all time, which has been used in courseware at universities such as MIT, Harvard and Carnegie Mellon.
Richard Boly is a career U.S. diplomat and currently the Director of the Office of eDiplomacy, an applied technology think tank for the U.S. Department of State. Previously, he was a National Security Affairs Fellow the Hoover Institution at Stanford University , where he launched the Global Entrepreneurship Program. He served in U.S. Embassy, Rome, where he developed and ran a program to promote entrepreneurship in Italy. Other embassy assignments include the Dominican Republic, Ecuador, and Paraguay. Richard is the most junior diplomat to win the Cobb Award for commercial diplomacy.Â Richard is a 2012 finalist for a Service to America Medal, known as the "Oscars for Federal Employees." In a prior life, he was the first Presidential Management Fellow with the Inter-American Foundation, was a consultant with the Inter-American Development Bank, and founded and ran a shrimp hatchery in coastal Ecuador. In a stint with the Silicon Valley iconic PR firm, Regis McKenna, he helped launch the first Apple Macintosh. Richard is a graduate of Stanford University and the Graduate School of International Relations and Pacific Studies at UCSD, where he was selected as 2011 Co-Outstanding Alumni Award Winner.
Erik Brynjolfsson is the Director of the MIT Center for Digital Business, a Professor at the MIT Sloan School, and a Research Associate at the National Bureau of Economic Research. His research examines the effects of information technologies on business strategy, productivity and employment. His recent work studies data-driven decision-making, the pricing implications of Internet commerce and the role intangible assets. Prof. Brynjolfsson has received numerous awards for his research and lectures worldwide on technology and strategy. BusinessWeek has profiled him as an "ebusiness visionary" and he is a director or advisor for several technology-intensive firms. His recent books include Wired for Innovation: How IT is Reshaping the Economy and Race Against the Machine: How the Digital Revolution is Accelerating Innovation, Driving Productivity and Irreversibly Transforming Employment and the Economy. He received his A.B. and S.M. degrees from Harvard and his Ph.D. from MIT. You can read his blog at http://www.economicsofinformation.com, download his papers from http://digital.mit.edu/erik and follow him on Twitter at @erikbryn.
Nicholas Colisto is a senior IT executive with over 26 years of experience delivering innovative technology-enabled business solutions in the consumer products, pharmaceutical, software, and construction industries. Throughout his career, he has led large transformational initiatives using technology to drive business value. Colisto serves as the vice president and chief information officer at Hovnanian Enterprises Inc., a large national homebuilder. Prior to joining Hovnanian, he held IT leadership positions at global organizations including Pepsi-Cola, Priceline.com, Hyperion Solutions, Boehringer-Ingelheim, and Bayer Corporation. Colisto is very active in the education, IT, and health-care communities. He lectures at Columbia University's CIO Institute. He serves on the academic advisory boards at Rutgers University and Brookdale Community College. He taught as an adjunct professor in IT at Manhattanville College in New York at the graduate level for several years and also served on the school's advisory board. He is a member of the governing body for Evanta's CIO executive summits in New York and New Jersey and is a regular speaker. Colisto is a repeat guest on CIO talk radio, where he shares best practices on IT leadership and innovation. He is a member of the Society for Information Management (SIM) and serves on its governing body for CIO leadership summits.
Mike Cuddy is Vice President and Chief Information Officer at Toromont Industries Ltd. Toromont Industries is a Canadian public company with operations in Canada and the United States. Toromont operates multiple business units involved in the design, construction and sale of specialized industrial equipment and is the authorized Caterpillar dealer in Ontario, Manitoba, Nunavut, Newfoundland and Eastern Labrador. Toromont employs approximately 3,500 people in more than 100 locations. Mr. Cuddy joined the company in 1995 as General Manager, IT, when the company employed approximately 1,500. During his tenure, the core infrastructure was constructed and through acquisitions, Mr. Cuddy now oversees the operations and management of 100 networked locations, 3,000 connected employees and multiple ERP and EIS management systems. Mr. Cuddy was appointed Vice President and CIO in 2005 and is an officer of the corporation. Toromont operates through multiple independent business units, and has completed multiple ERP conversions and implementations. Toromont develops managerial reporting and analysis systems in-house, with a dedicated software team of approximately 30 staff located in Toronto, Canada. Toromont has also sold its software to approximately 40 other companies worldwide. Prior to joining Toromont, Mr. Cuddy was Director, Systems Planning for Bell Mobility, one of Canada's two major cellular carriers. During his employment with Bell, Mr. Cuddy was responsible for strategic planning, systems assessments and project management. Prior to Bell Mobility, Mr. Cuddy was employed for 10 years by Imperial Oil Limited, Exxon Mobil's Canadian affiliate. During this time he held positions in IT, Finance and Accounting, Logistics and Supply, and Product Marketing. He holds a Bachelor of Science degree in Engineering, and an MBA, both from the University of Toronto. Mr. Cuddy's opinions have been referenced in Information Week, CIO Canada, The Toronto Star, The Globe and Mail and Canadian Business Magazine.
Jonathan Feldman, in his role as director of IT Services for the City of Asheville, NC, fosters innovation through the application of business technology. Asheville, a rapidly growing city, is the new home of New Belgium Brewing and Sierra Nevada Brewing, and has been recognized nationally and internationally (including the International Economic Development Council New Media and the Public Technology Institute awards) for improving services to citizens and reducing expenses through IT innovation. Jonathan's 20 years' experience with government, military, law enforcement, financial services and healthcare technology informs his work with IT innovation. He's written, taught and consulted extensively on security, human resource management and IT soft skills, notably as co-author of Maximum Security and author of Teach Yourself Network Troubleshooting. As a consultant and award-winning Network Computing and InformationWeek contributing editor, he has worked with dozens of public and private sector organizations, helping them calculate the real business benefits, risks and appropriate governance of new technologies and surrounding practices and policy. Jonathan is a frequent speaker at venues including Interop and Cloud Connect, and holds an MS degree from Georgia Tech.
Steve Garrity, an expert in developing scalable enterprise software solutions, Steve Garrity is the CTO and co-founder of Hearsay Social, which provides a platform to achieve regulatory compliance, build stronger customer relationships, and bolster brand presence across all the major social networks, including Facebook, Twitter, LinkedIn, and Google+. Mr. Garrity was recently highlighted in The Start-up of You, a new book by LinkedIn founder and chairman Reid Hoffman, as exemplary of the entrepreneurial spirit, and was most recently featured on Jon Sakoda's blog as an example of a great founder. Before founding Hearsay Social, Mr. Garrity worked as aan engineer at Microsoft Corporation in Seattle where he developed the Azure.net services platform. He is a graduate of Stanford University with a BS and MS in Computer Science. At Stanford, he was selected as a Mayfield Fellow while studying Computer Science. Mr. Garrity has spoken at large Microsoft events (MEDC, PDC) about everything from mobile app development to cloud infrastructure. Additionally, he and Hearsay Social CEO Clara Shih spoke together at Stanford's Entrepreneurial Thought Leaders series in 2010. For the upcoming year, Mr. Garrity is confirmed to share presentations at the 2012 UC Berkeley Tech Talk as well as the MIT TECH Fair.