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12/3/2013
05:30 PM
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Lessons For HealthCare.gov: Former DHS CIO Talks Recovery

Former Homeland Security CIO Richard Spires says the key to running big IT programs -- and recovering when they fail -- is first-class program management.

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irinakl
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irinakl,
User Rank: Apprentice
1/22/2014 | 4:18:42 PM
Open your eyes!
People!

Start thinking at last! Open your eyes!

No manager knows for sure what the written code really does!

Here is control loss!

Managers will tell you tales endlessly. They want to be valued - nothing more.

Who would solve technical problems? Managers?

Would they permit engineers to solve them? Never!

I'm experienced software engineer and I solved this problem.

I'm unemployed for many years! The problem could be solved if managers don't hinder.

Listen what they mumble!

Did they ever really solved at least one minor technical problem?

Does someboby remember?

Are they capable of reasoning?

I don't think so.
WKash
100%
0%
WKash,
User Rank: Author
12/4/2013 | 2:57:17 PM
Re: Where was Spires when HHS needed him?
There's little question, he would have identified the signs of failure and need for stronger management internally at CMS -- and with the lead contractor -- sooner. Whether the political environment would have allowed him to make the necessary changes is another story. There's a reason he moved on from DHS...
Marilyn Cohodas
100%
0%
Marilyn Cohodas,
User Rank: Author
12/4/2013 | 1:48:36 PM
Where was Spires when HHS needed him?
Too bad Spires didn't have a seat at the table when HHS was making the strategic decisions that led to the failure of the Healthcare.gov rollout. It's hard to understand how a program of this magniitude had such  paltry and ineffective program management.
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