Check out InformationWeek's Government CIO 50, our power list of top government CIOs--ranging from the NSA's technology chief to innovators at the state and city government level. They've got vision, clout, and sometimes, billion-dollar IT budgets. But most of all, these CIOs are known for delivering tangible, measurable results. Here's an inside look at the government technology leaders and their approaches to unique IT leadership challenges.
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The Social Security Administration is known more for its mainframes and aging COBOL programs than its computing prowess. However, the agency has a new tech champion in CIO Frank Baitman, who's pushing development of Web services, healthcare IT, and more.
Social Security processes 39% of its retirement applications online. Baitman, a former IBMer, is looking to raise that percentage by overhauling the agency's website and adding Web services that, from the user's perspective, are more like the experience of online banking. He's also created new organizations focused on innovation and strategy, and is working to integrate electronic medical record data into Social Security's systems to expedite benefits decisions.