Decision I wish I could do over:
Robert Urwiler, Vail Resorts: At times when I ceded control of significant efforts to third parties, I regretted the outcome. What I've learned is that core functions and complex project execution need direct internal oversight. It's OK to use third parties to augment the team where necessary, but control must stay with people you know and trust.
CIO profile of Robert Urwiler of Vail Resorts