Learn the techniques that award-winning CIOs use to ensure the right talent for their IT teams--and apply the lessons to your own job hunt.
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Vail Resorts CIO Robert Urwiler thinks mobile apps are changing IT itself. Vail last year launched a customer-facing Web and mobile app , EpicMix, that was one of the company's biggest projects last year. "This is much closer to a commercial software endeavor than an enterprise IT project," says Urwiler, who worked as CIO at Macromedia before joining Vail in 2006. "It will end up over time attracting a different kind of person to the IT role." To deliver customer-facing tech, IT needs employees who understand the company's customers. Urwiler doesn't require that IT pros be passionate skiers or snowboarders. But it helps.
Lesson for job seekers: Be ready to talk knowledgably about a company's end customers, not just technology. And if the industry bores you, so will the job.
The Business of Going DigitalDigital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.