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11/20/2012
06:00 PM
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BYOD: Why Mobile Device Management Isn't Enough

Here's what to look for in MDM software and what limitations IT still faces in letting employees use personal devices for work.

Data At The Core

The feature our survey respondents want the most is policy setting and compliance, followed by being able to push updates to devices and to remotely wipe data if a device is lost or someone leaves the company. One of the biggest concerns about BYOD and mobile device sprawl is that sensitive company data will leak out, so when assessing MDM suites, follow the data. We looked at where the MDM software's control of company data stops, and what assurances it gives that the device is secured according to company policy.

Since many MDM features are the same across products, ask each vendor what its differentiating features are. For example, Symantec bundles in data loss prevention capabilities -- a challenge because the mobile operating system doesn't provide any native DLP capabilities.

While your IT organization is asking all of these tactical and strategic questions, make sure to ask this final question: Should you even buy MDM, or will the market melt away in two years? As the MDM market matures, operating system vendors are starting to give away MDM-like features. Google says it will provide a level of MDM within Google Apps for free, and Microsoft's updated group policy for Windows 8 supports most MDM feature (though only on Microsoft devices for now).

Some IT leaders still will see MDM as indispensable, given their data security risks and the pressure to offer more apps and device options to employees. But realize that you have options.

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Comments
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altaf.hk
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altaf.hk,
User Rank: Apprentice
12/6/2012 | 8:30:32 AM
re: BYOD: Why Mobile Device Management Isn't Enough
I have not researched much about BYOD. In my understanding, the use of mobile devices as business workstation, will be benefited for organizations in very low TCO. But, for those, who like to install that feature. Vendors of all operating systems and security software providers will, in the near future, compete to provide optimized and integrated solution of MDM, as MDM should be a baby of operating systems. Let see how technology turns itself for client/mobile phone end.
ASMTIH948
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ASMTIH948,
User Rank: Apprentice
12/5/2012 | 1:47:02 AM
re: BYOD: Why Mobile Device Management Isn't Enough
MDM does not cover access to resources behind the firewall and mobile VPNs are not the answer. Additionally as the number of business apps increase, single sign on will be come the next big mobile need... I HATE logging in on my device.
NucleusResearchHP
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NucleusResearchHP,
User Rank: Apprentice
12/4/2012 | 9:07:43 PM
re: BYOD: Why Mobile Device Management Isn't Enough
Any consultant who says "A big reason for BYOD is to get out of the equipment business. If you implement MDM, you are back in the equipment business" is taking an enterprise security approach of "if I don't see it, it didn't happen." BYOD only changes the mechanics of device sourcing and nothing else.
Senai
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Senai,
User Rank: Apprentice
12/4/2012 | 4:35:22 AM
re: BYOD: Why Mobile Device Management Isn't Enough
Michael - You make a very good point. MDM is not enough, you need a better MDM that has app wrapping and analyzer to protect data. I would love to show you a what we have built at Better MDM(bettermdm.com).
jabberwolf
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jabberwolf,
User Rank: Apprentice
12/3/2012 | 5:59:54 PM
re: BYOD: Why Mobile Device Management Isn't Enough
I hate to tout one technology over another but thats why RT or Citrix has been taking off. Now we in IT dont care what device you have (we specifically say we wont support personal devices BUT - we just say you'll need a client on it to access our infrastructure).
And they access the same thing from within the organization which is just using thin clients. So we keep the entry way limited and locked with less management. The actual build isnt exactly less expensive - as its around the same when done with all the licensing and backend server needs in lieu of actual PCs. But the TCM is way lower. And seeing as people get to mess around with their personal toys - they are happy too.
AustinIT
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AustinIT,
User Rank: Apprentice
12/1/2012 | 3:31:01 PM
re: BYOD: Why Mobile Device Management Isn't Enough
While there is a huge upside to what mobile technology can provide... vis-a-vis an enabler... one cannot ignore the prerequisite to devise a concrete solution for securely managing those devices. Once we get control of that aspect, then we can move on to the use cases.
Michael A. Davis
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Michael A. Davis,
User Rank: Apprentice
11/30/2012 | 2:53:42 AM
re: BYOD: Why Mobile Device Management Isn't Enough
Greg,

You are right, It isn't about costs all the time but when all you have is a Hammer in IT.....

I have another piece I am writing about that focuses around what we should be discussing, Mobility in the true sense. Mobility where companies are using mobile to innovate and advance rather then just provide another form of access to corporate resources. I have worked with some companies that have transformed their business because of mobile such as banks performing mortgages in your house, to hospice nurses giving real-time drug interactions from mobile apps.

We need to talk more about mobility and less about managing mobile devices. Hopefully I got that point across in terms of technology. All MDM is the same, lets move on.
AustinIT
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AustinIT,
User Rank: Apprentice
11/29/2012 | 3:36:30 PM
re: BYOD: Why Mobile Device Management Isn't Enough
That's exactly the same thing I have argued. One has to look hard at TCO when considering BYOD vs. Enterprise supplied mobile devices. Companies that think pure BYOD will work in the long term would do well to visualize the little boy in front of the leaking Dike...
Greg MacSweeney
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Greg MacSweeney,
User Rank: Apprentice
11/29/2012 | 1:37:01 PM
re: BYOD: Why Mobile Device Management Isn't Enough
Enterprises have a choice: either pony up and buy most of their workers mobile devices, or go the BYOD route. Both have costs, and BYOD isn't necessarily cheaper or better.
Leo Regulus
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Leo Regulus,
User Rank: Apprentice
11/28/2012 | 6:43:00 PM
re: BYOD: Why Mobile Device Management Isn't Enough
Soldiers don't bring their own rifle, Cops don't bring their own squad car, firemen don't bring their own firetruck. Someplace along the line, management got 'neutered'.
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