Enterprise 2.0 Still Doesn't Always "Just Work"
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Obviously, I'm a big believer in Enterprise 2.0 technologies, especially the core communications applications: VoIP, IM, presence and conferencing. But it's still amazes me that even basic conferencing apps often doen't work as they're supposed to right out of the gate.Today I participated in yet another web conference that started 15 minutes late because of problems with the audio bridge. Shortly after we got that solved, the video feed stopped working (mine never worked to begin with, but eventually, everyone else's dropped, too).In the end, the meeting went off just fine, but if these next-generation technologies are really going to make inroads into the enterprise, they still need to work out the kinks.
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