Google Nexus One 3G To Remain Unfixed

Despite persistant complaints by end users who are experiencing poor 3G performance with the Nexus One Android phone, Google has ceased to investigate the matter. No fix.

Eric Ogren, Contributor

April 22, 2010

2 Min Read

Despite persistant complaints by end users who are experiencing poor 3G performance with the Nexus One Android phone, Google has ceased to investigate the matter. No fix.When the Nexus One launched back in January, a number of users reported poor 3G performance. The device was initially available to T-Mobile subscribers. T-Mobile uses the 1700MHz band for its 3G. The Nexus One was later released with support for AT&T's 3G network (850/1900MHz). There haven't been any reports of problems with that version. Google also has announced a CDMA version of the Nexus One, and both Sprint and Verizon have said it will work on their networks, though it has yet to go on sale at either carrier.

Google and HTC did work on a fix for the problem, and offered a minor software update that was supposed to help. Even after the update, the problem remained for some users. Though customers still have poor 3G performance, Google isn't going to do anything more the help.

A Google spokesperson said in the Nexus One support forums:

I've seen some recent speculation on this thread about an OTA to improve 3G connectivity and I want to give you an update on the situation.

While we are continuing to monitor user feedback regarding the 3G performance on the Nexus One, we are no longer investigating further engineering improvements at this time.

If you are still experiencing 3G issues, we recommend that you try changing your location or even the orientation of your phone, as this may help in areas with weaker coverage.

Yes, you read that correctly, Google just suggested that you move somewhere else to see if the reception improves. Yeah, thanks a lot for the help. What kind of suggestion is that?

If you were an early adopter of the Nexus One, it looks like your 3G is going to remain as-is. There will surely be more Android handsets arriving in the next few months that will make the Nexus One obsolete anyway...

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