Starbucks put mobile payments on the menu early, but it's just warming up with cloud computing and big data analytics. Here are 7 ways that Starbucks CIO Stephen Gillett, InformationWeek's 2011 Chief of the Year, utilizes emerging tech.
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Starbucks vies with locals Amazon.com and Microsoft for talent, so it's showing off its tech innovations on YouTube and other media. CIO Stephen Gillett also wants his IT organization to be "the destination employer within Starbucks"--so that the first resumes for an IT opening come from inside the company.
This inaugural episode of Business Matters explores the subject of leadership with former Air Force Brigadier General John Michel, the Chief Strategy & Innovation Officer and President of MV International.