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6/23/2011
02:58 PM
Chris Murphy
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My Mistake: 10 CIOs Share Do-Over Worthy Moments

Leading CIOs share the decisions that they'd still like to take back. Check out their lessons learned from mistakes on costs, culture, career path, and more.
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Edwin Marcial, IntercontinentalExchange CIO: At one point, I selected a software product largely based on reputation because it was considered the best in the industry, and because it was what everyone else was using. We wasted a year of development time until we switched gears. Every vendor and product must be vetted, regardless of its past success and reputation.

CIO Profiles: Edwin Marcial Of IntercontinentalExchange

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8 Steps to Modern Service Management
8 Steps to Modern Service Management
ITSM as we know it is dead. SaaS helped kill it, and CIOs should be thankful. Hereís what comes next.
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